Dunkin'

"Maybe training the drive through cashiers will be a MUST Do.. since you are already charging prices like Starbucks. With a huge difference (Starbucks know how to treat CLIENTS ) Now don’t mind the price I can afford it everyday but not with you… I can’t let my money go to someone that is not well deserved It is embarrassing to have a person with 0 personality or class if describes it better running your business. (0 knowledge of how disgusting her behavior is) she refuse to give a name because she knows what she did is wrong. Racist and evil actions should be punished Anyways if you get to the drive through and come across with this women, red hair, piercing everywhere. Then you know exactly what I am talking about. Works Sunday shifts between 3:30-4:00 January 14 2024"

"The new manager that’s an older lady with dark hair was so very rude to all her employees the place was not busy what so ever. She was yelling at them treating them like she could just replace them in 2 min. She yelled at an employee over not handling out a receipt when she was the one who threw it away. Took my order with attitude. Served me watered down hot chocolate. My egg was basically still frozen on my bacon egg and cheese. All in all I for the last 4 years have gone to this dunks religiously and because of that woman I’ll never go back unless informed she is GONE. By far the worst attitude I’ve ever seen in a dunks."

"I had to wait nearly 20 minutes for someone to take my order. When it was taken it was wrong. They also ran out of matcha i got one thing of the menu and it just looked sad. I left bc of how bad it was."

"the afternoon crew at dunkin donuts on broadway Revere is the worst. It's always a long wait in the drive through. It's at least a 15 -20 min wait with only a few cars ahead of me. Morning crew is always great."

"They give me the wrong food constantly. Depending on who is working I either get great service or terrible service. It's the closest dunks to me but I'd rather travel farther to get what I ordered the first time around and get treated with kindness."