Dinertime 813 Loudon Road, Latham, NY 12110

"Was really looking forward to eating here on Saturday at lunch but had to leave before we could be seated. We had 5 young kids with us and had called ahead. We were told there was a 15 minute wait so we were prepared not to be immediately seated. Eventually our buzzer went off and we went inside to the hostess. She just ignored us. Then when we asked if we’d be able to get coloring pages for the kids she said she needed a couple minutes as she was waiting for another table to get up. Our seats on the bench had already been taken so we just stood in the entrance awkwardly with 5 increasingly hungry children. Eventually we asked if we could order food so the kids would have something when they sat down and were told that the servers were really backed up. We asked if she could give us an estimate on how long till we had a table and/or how long food was taking. She just should her head and said I don’t know. When we told her we had to leave instead of waiting she said “ok whatever you want”. We felt really embarrassed standing there being ignored even though our buzzer had gone off. Anyone at a restaurant with kids knows how bad it can feel when they are getting hungry. Neither of us was rude or pushy. We were very understanding that it was a Saturday at lunch time. If any of the staff had just been clear with us about a realistic waiting time we would not have come in and bothered them. That’s how we felt, like we were a nuisance."

"We decided to have lunch at DinerTime after shopping. My sister ordered the meatloaf sandwich which tasted good although a bit dry. It had sidings of coleslaw and dill pickles. My brother in law had the Diner Deluxe which was a Hamburger Sandwich which he chose to have cooked all the way through, French Fries and Onion Rings. He said the hamburger is good but not moist. I ordered the Steak and Eggs which comes with home fries and toast. The steak was bland and lacks flavour, the home fries was good. There were a lot of choices in the menu and portions are big. Customer service is excellent and price is reasonable."

"Service was great, food was fresh and fast. It can be difficult to dine with toddlers and babies but our server was on top of everything. It has also been very clean each time I have been there (even before COVID) Keep up the good work! P.s. I forgot to take pictures so these meals were either mostly eaten or half eaten. The portions there are actually great- unlike what the pictures show. Update- still good! Prompt service with a smile :)"

"Usually great food, amazing desserts, and they do CURLEY FRIES. Lol. Currently they have outdoor seating (sep 2020) under a big tent, so parking is a lil ...lacking. staff are wonderful. Full marks! . *UPDATE 4/2021* FOOD has tanked in quality, amount, and value. Service is still great, but after getting rubbery chicken one visit, fatty overcooked French dip beef another, weak pan seared pierogies barely seared or topped, and a slice of carrot cake that dwarfs in quality and size to what they did for years... I'm giving up on them. Such a sad shift to see *Update 10/2022* They are much better now. Back where they used to be though on a saturday night they were swamped/slow. Still aside from an eggshell in my pancake the western omelet n pancakes were good. We will definitely return there. Though I still really miss their cajun chicken tortellini alfredo. Painfully so. Lol. UPDATE sep 2023- Had a good lunch this time. Got the big easy burger (subbed out bluecheese for pepperjack and curley fried) and my friend had the fried clam basket(w/curley fries). Was all good though the "cajun spices" on my burger were undetectable. All in all still solid meal and good service."