UniFirst Corporation

"Gotta say Ian who works in the Woburn ma area is the best. Ask a question he has an honest answer. Pays attention to detail!!"

"RUN! Do not do business with them! We are based out of NWI and use the Hammond location. By far the worst company I have ever had the displeasure of working with. The only professional people who know what's going on are the drivers. Which makes sense the drivers leave every few months! Communication is a joke. The staff is rude and condescending and get irritated with you when you experience issues with their services. Megan and Darren are especially rude and aloof, if you have the unfortunate opportunity to be locked in a 5 year contract with them, avoid those two at all costs. Ken has been the inly individual who is worth working with. He is kind and understanding. Unfortunately, his boss is Darren so it makes things difficult. We have pants in the complete wrong color, we have items that were ordered a yar ago, and we still do not have among many other issues along the way. They nickel and dime you for every little thing as well. Please avoid, avoid, avoid and save yourself the frustration of using this company."

"Great products offered and fantastic customer service. Office employees are friendly and helpful, deliveries/pick up are always the same time every week and advanced notice for changed days (usually due to holidays). Have been a loyal customer for years through delivery changes, contract changes/normal price increases and have not changed. Highly recommend to businesses."

"We have the BEST UniFirst driver in the company. Fabian Santo is always in a great mood and ready to help. He understands that our business is busy and is polite to all of us including our customers. We couldn’t ask for a better driver and UniFirst couldn’t ask for a better representation of their company. Thank you Fabian."

"I have been a customer for a few years. The company itself is ok. I have had a few problems with getting the correct towels as well as missing towels in my scheduled deliveries . What keeps me as a customer is the outstanding , amazing service I get from our delivery tech Fabian Santo . He is super personable and always has a smile for you . He gave me his personal cell number that I can use to contact him which I have on my occasions . No matter the problem he always has a solution , even if it means he uses his personal car to make a delivery on his days off. He always goes above and beyond and we so appreciate him."