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Terry's Tv & Appliances
181 Massachusetts 137, Harwich, Massachusetts, United States
About the Terry's Tv & Appliances
Terry's TV & Appliances is a reputable home goods store located at 181 Massachusetts 137 in Harwich, Massachusetts. As a trusted retailer in the area, we offer a wide selection of top-quality TVs and appliances to meet all of your household needs. Our knowledgeable staff is dedicated to providing excellent customer service and helping you find the perfect products for your home. Visit us today and discover why Terry's TV & Appliances is the go-to store for all your home electronics and appliance needs.
Photos of Terry's Tv & Appliances
181 MA-137, Harwich, MA 02645, United States
Opening hours of Terry's Tv & Appliances
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 15:00
Sunday:
Day off
Reviews of Terry's Tv & Appliances
"I recently bought a complete set of new kitchen appliances of different makes based on consumer ratings. The appliances are fine, but the delivery, installation and follow-up service to correct problems has been very poor. They don’t communicate well, miss appointments and have incorrectly installed the microwave. I wanted to “buy locally”, but have been very disappointed. I recommend you buy elsewhere."
"On September 9, 2023 we went to Terry’s for a Bosch dishwasher we wanted to shop local. They did not have it but they had 90 units coming in and would be delivered on the September 21. I had to quickly get an electrician and pay a premium for faster service. I never got any phone calls regarding the delivery, so I called. I was told they didn’t get it and it would be thereOctober 2. We called again, they stated October 5. Then it was October 10. We elected at that time to cancel our order. The said my account would be credited 24 to 48 hours. Another week went by and was still not credited. They said orders over 1000 dollars was difficult and they had to call the credit card company. Today is October 16 still no credit. I got my dishwasher at Home Depot,saved money and had it in less than a week"
"Eager to sell us a fridge.... but after 2 years, our LG fridge died. They told us they handle LG servicing if there is a problem. When I called back about warranty...I was told they only have 1 year warranty. Nothing about some parts being under warranty. They have 1 technician that was book for quite a while to come out. So we called and got another service tech to come out. Turns out the compressor went bad. Called Terry's again, as I was told they service LG... and yes they do... but NOT for systems that are closed, as the compressor is. Which apparently is a big issue with LG of recent vintage. They could come out and diagnose the problem.... but they would not be able to repair it."
"We try and buy local whenever we can. We purchased a range hood from Terry’s Appliance in Harwich paying more than we would have had we bought online. Unfortunately Terry’s sold us a defective product and once had our money they refused to offer any support to replace or refund. They have lost our business as will never buy from them again. Buyer beware!!"
"The washer in our rental unit broke (and it wasn’t part of our lease, so we knew the landlord wouldn’t be replacing it). We had previously had a great experience with Terry’s TV & Appliances when we needed a new microwave a couple of years ago so it’s the first place we called. Tom was incredibly helpful. We were restricted by what size machine we could get because it needed to fit into a closet type space and couldn’t be much bigger than the broken machine. He was quickly able to suggest a washer, letting us know it’s dimensions including hoses so we could measure and be sure the depth would work. I was also thrilled to find something in stock AND within our budget. Our delivery and installation experience was great. The guys showed up promptly in the window of time I was given the previous day. They were courteous, professional, and worked as if we weren’t in the middle of a heat wave. They took out the old machine and installed the new one, gave a brief rundown of how to use it and what was different compared to our old machine. The whole thing took less than 30 minutes and they were off to the next delivery. I’m grateful to have a trusted place I can go for appliances both large and small. I would much rather give my money to a local business than a big box store. You just don’t get service like this everywhere."
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