Enterprise Rent-A-Car 123 Eastern Avenue, Gloucester, MA 01930

"I have worked with Nick Dipeitro probably a dozen times at this point over the last two years renting cars for various reasons. He is absolutely the best at getting you what you want at a great price. Frankly, the great prices are the least interesting to me. Having worked in customer service for over a decade, I am extremely happy with the service provided by Nick and his staff and refer my friends and family to him often. Lexington is also a part of the staff who I’ve worked with a couple times now. He is just as wonderful. So friendly and kind! I will only rent cars from wherever they are working."

"Excellent service. We had an issue with our hire car and through the roadside assistance number we were given an exchange vehicle by Enterprise. It was all handled very efficiently and in a timely manner. The branch was only a couple of miles from where we were, so we were soon back in the road again."

"Really helpful staff, when we had a problem with our rental, they sorted it straight away and got us a replacement"

"Nick is a top notch person and very professional individual. He goes out of his way to ensure that the rental process is as seamless as possible. I rent approximately 8-10 times a year from this branch specifically because of the customer service Nick provides. Highly recommend!!"

"have to say who ever is running this branch need more training. This has been an aggravating situation. They sent me a bill that said Amount Due: $77.62 When I called and pointed this out they told me it was a refund. WTH Now I need to check my credit card to make sure because the paperwork says I owe but the enterprise guy says it was a refund. Make Zero sense. Never Again will I use this company. This branch needs more training."