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Firestone Complete Auto Care
157 Main Street, North Reading, Massachusetts, United States
About the Firestone Complete Auto Care
Firestone Complete Auto Care is a trusted car repair and maintenance store located at 157 Main Street in North Reading, Massachusetts. Our team of experienced technicians is dedicated to providing top-notch service to keep your vehicle running smoothly. From routine oil changes to complex engine repairs, we have the expertise to handle all of your automotive needs. Visit us today and experience the difference with Firestone Complete Auto Care.
Photos of Firestone Complete Auto Care
157 Main St, North Reading, MA 01864, United States
Opening hours of Firestone Complete Auto Care
Monday:
07:00 - 19:00
Tuesday:
07:00 - 19:00
Wednesday:
07:00 - 19:00
Thursday:
07:00 - 19:00
Friday:
07:00 - 19:00
Saturday:
07:00 - 18:00
Sunday:
09:00 - 17:00
Reviews of Firestone Complete Auto Care
"We had a Tirerack order delivered here for install. We called to make an appointment and were told that they don't make appointments for Tirerack installs. That they don't like these installs because they aren't very profitable. We would have to leave the car for the day. Seemed too late to move the tires elsewhere so we showed up prepared to leave the car. We were then told that they do make appointments for Tirerack installs. We left the car. This work was completed by the store manager Adam Schlesinger(he told us he did the work). The tires were supposed to be set to 34psi. They were set to 40/37/40/40. I verified the TPMS pressures later in my garage(cold pressure) with an external air pressure gauge. The material all over the tires Adam told me was a lubricant. He did offer to clean it when I complained about it. I don't understand why he didn't take the 3 minutes to clean the excess lubricant to begin with or why he didn't set the tires to the correct pressure. I'm certain if it were his own car he would get this right. Wrong tire pressures can lead to uneven wear and even contribute to accidents. I am under the impression that Adam spent the absolute bare minimum time on this. I will never set foot in this store again. They just don't seem to care about the quality of their work or have an acceptable level of professionalism."
"They told me I needed new tires on an under one year old, same year lease. The rep stated that the dealer never puts new tires on leases. He also stated that the 10K miles I had driven, were about the lifespan of tires. I'm still amazed that he told me those things with a straight face."
"From the first time I walked in and talked to Adam until the time I picked up my truck it was a pleasant experience. Adding a last minute change to my order didnt even effect anything they had me done and out the door well before I expected to be and they communicated everything to me.,"
"I have frequented this auto service center multiple times each week, interacting with Adam and other representatives at the front desk. I find their service to be fantastic. They are consistently punctual, always willing to assist even when it's not required, making it an overall excellent place for car maintenance."
"After other local Firestone dealers within a 10 mile radius, (with the same equipment) refused to service our Ford F350, shortbed, with full Firestone alignment warranty, etc.... These guy said "No problem" and drove it in, then had us on our way in 30 minutes. ********** ten star, fantastic service ! Ignore the rest. Go here. All Firestone Dealers are NOT the same !!"
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