Dunkin' 141 Massachusetts Avenue, Lexington, MA 02420

"Safa and Ramila do an incredible job in the mornings. They always get my order correct and are consistently able to attend to all customers needs during busy mornings. Jacob does a fantastic job in the afternoon. He’s A+ customer service and always gets my order correct - even if it’s just him working with many customers coming all at once. Millie and Diane are a great team on Sunday mornings. They do an amazing job. And whenever Shain is working, he always makes great drinks and prepares food very well and is extremely personable."

"I never seem to get napkins at the drive through with my food order. Drives me crazy!!!!"

"Fantastic service… very genuine people. Great dink making ability’s… they have a way with the oatmilk."

"Went in to grab a coffee today, only one lady working (older lady, did get her name)and she was rushing around and complaining to customers that she was only one working. When it was my turn to order She made hand motions for me to talk faster when I was ordering my coffee(rude) and then when I gave her the ticket I had to get my coffee for $1 after 2pm she let out a HUGE Sigh which I also thought was extremely rude and unprofessional. I definitely won't be visiting this location again if that's how they treat customers."

"Very small little location in the middle of a strip mall. Only a couple chairs, so don’t bring more than a friend. Typical coffee and food. Staff is friendly when/if they actually talk to you. Usually pretty good with order accuracy. Pretty cool nod to the community with a “hall of fame.”"