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Herb Chambers Lincoln of Norwood Parts Center
1130 Providence Highway, Norwood, Massachusetts, United States
About the Herb Chambers Lincoln of Norwood Parts Center
Herb Chambers Lincoln of Norwood Parts Center is your one-stop shop for all your Lincoln car repair and maintenance needs in Norwood, Massachusetts. Located at 1130 Providence Highway, our dedicated team of experts is committed to providing top-quality parts and exceptional service to keep your Lincoln running smoothly. Whether you need a simple replacement part or a major repair, our knowledgeable staff is here to help. Visit us today and experience the Herb Chambers difference for yourself.
1130 Providence Hwy, Norwood, MA 02062, United States
Opening hours of Herb Chambers Lincoln of Norwood Parts Center
Monday:
08:30 - 20:00
Tuesday:
08:30 - 20:00
Wednesday:
08:30 - 20:00
Thursday:
08:30 - 20:00
Friday:
08:30 - 18:00
Saturday:
08:30 - 18:00
Sunday:
11:00 - 17:00
Reviews of Herb Chambers Lincoln of Norwood Parts Center
"My reason for 3 stars. 2nd bad experience. In December 2021 I went in for rear brakes and rotors. It was recommended front brakes in next 6 months. September 2022 I went in for an oil change and filter asked if my front brakes and rotors needed changed then? I was told yes and agreed to have replaced. Supposedly it was done. Me not thoroughly going over my receipt trusting the correct parts were done. Moving forward.. 9 months to date that my front brakes and rotors were supposedly done. I go to a tire facility and have front tires put on and they recommended new brakes and rotors! I said impossible had some in last year they said well go back to where you had done should be under warranty. Furious of course I call dealer and get and representative explained my issue and worst customer service ever! Argued me back and forth about how I must of came in told them I needed brakes and rotors on my rear “done in 12/21” I continued to express even if by chance I knew and requested this, the mechanic would have had to confirm it needed to be done. And should have seen in system and physically rear brakes and rotors 9 months later are still good if not they should have been under warranty! Yet I was charged! I drove less than 5000 miles btw these dates. Yet they still replaced rear brakes and rotors when in fact it was to be my front. He went back and forth with me not taking any responsibility or try to rectify the problem. I said to him if I came in and said I needed a transmission are the mechanics going to verify I need a transmission or are they just gonna put in the new transmission and charge me? At this point I asked for a manage was told not in. Called back next morning and the manager was aware of my call situation agreed to fix the problem but could not explain why how this could happen. A certified Lincoln mechanic would have saw these rear rotors and brakes did not need to be replaced, this is how I know people will just scam you out your money and cannot be trusted. Anyway he gave me a date Jan 2024 to bring in vehicle and they would have front brakes and rotors done for free.. no hesitation I appreciated that. However, Not free! I’ve already paid for it and it was done to wrong end. Although this was rectified as quickly as could. My issue is the previous representative argued the fact a mistake was made on their part. I was charged again 9 months later where a warranty was still in place! If in fact the rear needed to be done And wrong brakes were redone. Most of all if I didn’t go to buy tires I would of never found out my front brakes and rotors weren’t done and dealer would have got away with my money and work was not completed where needed. Look at God! This put such a bad taste in my mouth! And what little faith I had in dealerships or any repair facility has been depleted. Moving forward eyes wide open I will take some accountability for not thoroughly looking and my receipt and reviewing my maintenance history."
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