Dunkin',

In Shell Gas Station, 1932 S Willow St, Manchester, NH 03103, United States

"Arguably worst dunkins in Manchester. Employees just DGAF. They sit in the back on the phones blaring music so they cant hear the bill at the counter ringing. One time I heard someone ask how to make an Americano and their coworker told them just to give the customer a black coffee."

"Ordered ahead on mobile app to make sure its done before i goto work an instead i wait over 10 mins til i find 2 girls talking gossip around corner not doing the job they are paid for and no other orders or guests like wow horrible. Avoid this dunkin at all costs"

"Just want to give a quick review as today was my first time coming by this Dunkin’s, as I usually go to the one on Valley st & I’ll explain why. Coming by drive through the women is rude & obviously didn’t get my order right. One thing I alway said coming to these places the employees should always be friendly & kind & listen & repeat the order Dunkin’s for most of us is the start of our day & employees can really ruining someone’s day by not doing any of the above. So again my order (coffee) was not made right tasted horrible & this is why I only go to valley st Dunkin’s. They never get my order wrong they are always kind they listen & repeat your order I never had an issue going there. Please train your employees to be better don’t take your bad day on someone else because you don’t know what the other person is going through this is why it’s important to be kind especially working in the CUSTOMER SERVICE INDUSTRY!!"

"Love Dunkin they have amazing coffee and have great customer service. We bought 3 of their $15 coffee cups so worth it when u get coffee daily and your refill is $1.94 the cups hold things cold for like 15 hrs and hot for 6+"