Caffè Nero

"Cramped space, limited seating. crowded, line almost out the door. Staff was very disorganized. Couldn't combine orders when me and my coworker ordered from two different staff and attitude-y and seemed annoyed when we said we ordered from different people. Ordered 2 sandwiches (turkey and eggplant), got the eggplant semi quickly, didn't give a receipt. after 30m of waiting went back up only to find they only charged for the turkey Sandwich...Which we never ended up getting. Coffee wasnt bad, food ...can't say never got it."

"I don't frequent national chains often, but I make an exception for Nero. It's a great atmosphere to warm up, relax, chat, or study. Their craft drinks like the Matcha Latte, and loyalty cards are great as well, and the staff are quite attentive to your requests and needs. There's also ample street parking, or parking in the lot across the street."

"The food and the atmosphere is great. I'm a big fan of Cafe Nero's in general. In this particular store however, the staff is really aloof. For example, if you need to pop in for a morning coffee be prepared to wait 30+min with 1 person ahead of you in line. On my most recent visit I was the only one in line and 3 separate staff members walked by with their eyes down, either checking their cellphones or whipping down counters. I actively said "good morning" to get their attention. I get it, there is a lull in time, we all need breaks - however the simple acknowledgment that you have a customer, like - "Hi, be right with you" would be fine. This is the 3rd time I have had this experience, and have had to turn around and walk out several times due to the lack of attentiveness from the staff. It would be nice if the staff just acknowledged humans in line."

"Cozy Euro-style coffee shop in a large vintage inspired space, with something on the menu for everyone. Solid cortado, unusual but flaky kouign-amann. Wide coffee beverage and selection overall, and the baguette sandwiches look fabulous. Line was long and a bit slow when I arrived but was in no rush. The shop has some large tables to accommodate bigger groups and I even saw folks with dogs."

"The coziest place to grab a coffee and yummy pastry. We come here a lot and it’s my favorite cold brew. The kids love the blueberry muffins and banana bread. I love the variety of food options (for breakfast and lunch) and the staff are friendly and efficient."