Car Tunes Etc.,

2 Laconia Avenue, Derry, NH 03038

"Bob, the owner, appears to be a very reasonable man who puts the customer first. Although my remote starter installation didn’t go as smoothly as I had hoped, Bob was willing to work with me to resolve the issue."

"Installation - Part 2: My son was looking to have stereo and speakers upgraded in his vehicle, so naturally I planned to return to Car Tunes again after my great initial experience. I'm sorry to say that my initial review of Car Tunes is now entirely tarnished. The issues focus solely on communications. I communicated my wishes to have a head unit installed with HDMI connection only to learn during the installation process that the HDMI cabling was not carried by Car Tunes. I provided the required cable. However I discover later that the parking brake by-pass for video viewing restriction was not installed. Also I discover when picking up the vehicle that the radio reception was still not working (this was a pre-existing condition). When I questioned the radio reception issue, I was informed that 3 different antenna connections were used and none of them worked and the problem is probably the antenna itself. I would have appreciated a heads-up regarding the issue versus finding it out later on. For component speaker included an adjustable crossover. The crossovers were installed in my dash and are inaccessible. My recommendation to avoid these issues is to create a written work order detailing what will be installed. There are too many details that slip thru the cracks b/w customer, Brian & the install tech. I paid over $600 for installation and I am not pleased with the results. Again I stated in my initial review that I have high expectations for service and Car Tunes did not meet them this time. Part 1 - Initial review In general I have a very high expectation for services. Unfortunately this level of expectation typically leaves me with a rather ho hum experience. My experience with working with the staff at car tunes was extraordinary. Outstanding knowledge with professional and friendly staff. I wholeheartedly urge anyone needing car stereo and electronics to contact car tunes."

"It was such a seamless process. Dropped my car at 9:00am to have a car starter installed and it was done a few hours later. I can now get in a warm car before and after work, greatly appreciated. Very friendly and informative staff."

"I just had a Chevy amp replaced. These people are truly professional and did a great job. I knew this was a particularly difficult job but they knew exactly what they were doing. I will be going here from now on for ANY electrical issues with my vehicle."

"I got my subwoofers installed by car tubes about 10 years ago, anytime I had a problem I brought it in there and they fixed it free of charge :-) of course it was a minor fix because I’m not an expert lol. But I actually had to get them reinstall the other day, and they did excellent, I have no complaints at all, and they are very professional and awesome! I would suggest them to everybody and I always do. Keep it up guys. Thank you for your service!"