Tasca Parts

"I don't know what has happened to Tasca Parts, but they have slid way downhill... I used them 2007-1018 for my Mazda6 and was always impressed with their level of customer service, communication and shipping/timeliness. Not anymore! I now have a CX-5 and the experience this time as been aggravating. The first order was placed and confirmation received. Then nothing... no word or anything. I emailed them wanting to know what was taking so long. I get a shipping notice for a reply. Did they forget my order? Did they lose tracking of filling my order? This most recent experience was ordered a set of rear mud deflectors. Their site said they have >500 in stock. I placed the order on Jan. 16 and I did received confirmation. And they did take my $$. On Jan 28 I still had no flaps and no shipping notice. I emailed. ZERO REPLY. NONE. On the 31st I got annoyed to the point of telling them to cancel my order. No apology. No, 'Hey, can we send them with a discount?'. Nothing. just money refunded. I'm thinking business must be good enough that individual customers simply don't matter to them. I will never do business with Tasca again."

"I'd give 5 stars if I didn't have to send an email to ask why after 8 business days I hadn't gotten an update or a tracking #. (The confirmation email says to check your email and spam folder in the next 2-4 business days for tracking info). But within hours I had a tracking # in my inbox, and within 2 business days I had the oem motor mount in my hand. Just installed it and couldn't be happier with the results. (No more vibrations!!). Would recommend. A little annoying their phone isn't used for questions or orders, you just have to email, but they responded quickly."

"Awesome. Would definitely do business with you again. I bought OEM replacement headlight assemblies for my 2005 Ford Crown Victoria Sport. It looks fantastic and was easy to install. Fast shipping and reasonable price. Thank you! Old and new shown in pictures."

"This place definitely has almost no customer service to speak of. Ordered 24 cam followers and they only shipped 16. Put me in a real bind to get the truck running in time, after multiple emails and attempts of getting someone on their live chat, I finally reached someone. I'm giving two stars instead of one since they actually processed the refund for the 8 followers rather quickly after my 4th attempt of contacting them."

"Beware, this company is shady! Not only do they take forever to send things out, even though you paid for shipping but they won't notify you. You have to hound them for updates. So let me get into the sketchy part. I ordered some seals for a service. Per their own website the seals come with two per type. So fast forward to when I get the parts finally, they cut open the bags and took out one of each seal so they can sell them individually. That's theft and at the very least false advertising. I emailed them about it and no contact was made back to me. Here's photos for proof. Handle this properly our IT WILL escalate to the forums and F150 Facebook pages with 200K active members. Ethical business practices could of prevented your problems here."