O'Reilly Auto Parts

"HIGHLY RECOMMENDED Even if parts not in stock... Very clean place and very professional staff. Helpful but didn't have the parts, checking other locations to see if they had the parts and offered to order what I was looking for. I would definitely go back for my parts when need be."

"Short man with buzz cut extremely rude. Sold us the wrong parts 3 times then gave US attitude for his error. Use to like this store, but not after the experience I had with this dude. He takes his job way too seriously one bad ople DOES make a bad bunch"

"They are great. Friendly and helpful! The sold me just what I needed to fix the car. The store is clean and bright. Good product selection. Also spoke to the manager for a couple of minutes, I joined the point program and he encouraged me to take the survey on receipt for chance at prizes."

"I went to the one on cowesett ave in west Warwick Rhode Island. I needed a brake light. I purchased the light and Chuck, the assistant manager offered to put it in free of charge. He did so. I was amazed with his kindness and will certainly revisit the store when I need auto motive parts. That kind of service is hard to come by. Thank you, Chuck!!"

"Very disappointing experience at this store. Bought a $19 dollar spark plug wire. Went to return it a few days later......unopened package and receipt in hand. It was about 2:30 pm. The girl at the counter told me that she couldn't refund my money because there was no money in the drawer ($19). Just returned.....a week later 10:30 am.....same girl. Sorry, I can't refund your money because there isn't enough money in the drawer......what?....I asked to speak with the manager. He came over, reviewed my receipt, then took care of a customer that came after me. Finally, he very reluctantly opened the drawer and refunded the $19, telling me that I had to understand that they can't do refunds if the money isn't in the drawer. He didn't like it when I said "You just took the money out of the drawer"....he asked "What?" I said "You just took the money out of the drawer". He said that he wasn't here to argue, and that I was already upset because it was my second time there. He insinuated that I had a problem. I told him that I did and that I was going to write a letter to corporate. I am complaining about this on media as well. Rude behavior and poor way to treat a faithful customer Asst. Mgr. ENIO. Done with O'Reilly's."