AutoZone Auto Parts

"The night manager was extremely rude and not willing to help us when we needed help, the young kid with him was so sweet and wanted to help us but his manager didnt want him even attempting to help. Worst service, and autozone needs to hire people that can fix your car at ALL HOURS of operation. Kind of crazy to buy a battery when your battery is completely dead and have them say “we cant help you” right to your face like it’s my fault my battery died and I cant replace it myself. I’m sure other locations are better than this one."

"I bought some brake parts from this store and despite looking up my vehicle on the computer, they sold me the wrong size rotors. No big deal but when I went to return the un opened items, they didn’t give me a full return. The return amount was less than what I paid. I mentioned this to the clerk and he said there nothing he could do. Looks like I need to shop at a different auto store."

"Thank you so much for your outstanding customer service today Rico & associates! Thought we bought the wrong oil filter, you and your coworkers (sorry! Didn’t get his name) took the time to help research and solved our problem. Many thanks!"

"Pleasant & helpful young man at the register on weekend mornings. He is always happy to help & has a positive attitude. It is the boy with curly hair, I think his name is Carlos."

"I have shopped there for years and it has always been a good experience until yesterday. I had to buy a starter for my wife's car I took it home and installed it and after trying to get out it failed after the third attempt to start the car. And then returned it to the store and I asked for the Manager because I wanted to upgrade to a better quality starter. I asked if I could get any kind of a discount since I know had to pay the guy installing it to do the job twice since their starter failed. He would not give me a discount, not even 10%, nothing. So I returned it and went to Advanced Auto down the street where I will now take all my business. They are going to lose a lot more customers if the new manager they just hired keeps running the store like that."