Firestone Complete Auto Care
507 John Fitch Highway, Fitchburg, Massachusetts, United States
About the Firestone Complete Auto Care
Firestone Complete Auto Care is a trusted car repair and maintenance store located at 507 John Fitch Highway in Fitchburg, Massachusetts. Our expert technicians provide a wide range of services including oil changes, tire rotations, brake repairs, and more to keep your vehicle running smoothly. With top-notch customer service and high-quality workmanship, you can trust Firestone Complete Auto Care to keep your car in top condition. Visit us today for all your automotive needs!
Photos of Firestone Complete Auto Care
507 John Fitch Hwy, Fitchburg, MA 01420, United States
Opening hours of Firestone Complete Auto Care
Monday:
07:00 - 19:00
Tuesday:
07:00 - 19:00
Wednesday:
07:00 - 19:00
Thursday:
07:00 - 19:00
Friday:
07:00 - 19:00
Saturday:
07:00 - 18:00
Sunday:
09:00 - 17:00
Reviews of Firestone Complete Auto Care
"They failed to call me after they looked at my car. When I called the next day they hadn't even checked the reason I brought it in and had to keep it another day to actually do the test needed. Then they didn't record any information on the test and refused to write it up. Also wouldn't show me the bill before asking me to pay."
"I am never returning. Had a flat repair, but was charged for a vehicle inspection. When I got home the oil was low, and the air in another tire was low. The wheel bearings make grinding noises, and there is an exhaust leak, but the inspection didn't find any of that. I went in one week later for the wheel bearing assembly only. They drove it and called to say they recommended two bearing replacements. I said no, just the driver side. It's ready 2 hours later and they did not replace the bearing. He said he understood me to say I didn't want any bearing replaced. It was the reason for the appointment. Another inspection fee, if you can believe it. Also, that second appointment was scheduled four days previous, but when I arrived, they said they should not have scheduled me. The trip is over an hour in one direction. I drove over 7 hours to have a slow leak repaired and about 8 more hours of my time wasted on top of that. I'm letting all my friends know the problems I had for a simple procedure. Typical sleazy mechanic practices, but I didn't expect it to be THAT bad."
"The crew did a great job on the service. I got an oil change, tire rotation, and alignment. My truck is running great! One thing that I would like to be better as a customer is the customer service aspect. The guys didn't seem like they wanted to be there or want to talk to the customers. It would be nice to have a more positive experience with the workers. But other than that it was great!"
"I had an appointment. I got there 15 minutes early. I told the person at the computer my name. It took him quite awhile to fiddle with that. Then he looks up and says they are behind in their work and can bring my car in, in about 2 minutes. I asked them what? He informed me it could be a bit of a wait, but if I would like I could make another appointment, or he will just check my air pressure, for now and then come back another day. I told him I would like him to check the pressure. And I would not be coming back. The manager was at the other computer and informed me the way overbooked and they do not have enough staff. Nice to know. So in other words whenever or if ever I come back I may have the same problem. No thanks. Never admit you don't have the staff to run your shop. Make it happen even if the manager has to get his hands dirty. He must know how to take off tires and check the seals and find out why my tires are loosing air ever 2 to 3 days. He did check my tires a few days previous and I never heard air escaping from my tire or the machine he was using, as I did that day. So evedently he might not know how to do that job. He must just manage. My tires are all Firestone and I probably won't go there again. I will go to Tire Warehouse next time. It is close to where I work. There is no appointments and you get results right away. My kind of place."
"Brought my car in to have my front two tires replaced and have a front end alignment and oil change done. After one week my rear tires had completely worn down due to failure to correctly align the tires. I brought the car back to have it re looked at and the tech told me to contact the tire place that gave me my rear tires and I had told the tech that they gave them to me. He then told me he would have to talk to his manager. I got a call later saying that they would charge me $49 per rear tire and re check my alignment for free. Totally dissatisfied. I would t recommend them to work on a kids go cart."
-
Cherry Rum Automotive
451 Bernardston Rd, Greenfield, MA 01301, United States
-
Leon L Sirum & Co
295 Deerfield St, Greenfield, MA 01301, United States
-
A & H Auto Repair
222 N King St #2, Northampton, MA 01060, United States
-
Easthampton Tire & Auto Repair
141 Northampton St, Easthampton, MA 01027, United States
-
Tony's Auto Repair
341 Chicopee St, Chicopee, MA 01013, United States
-
Ray's Auto Body
751 East St #1, Pittsfield, MA 01201, United States
-
J B Reconditioning
516 East St, Pittsfield, MA 01201, United States
-
Nap's Auto Sales & Service
151 Federal St, Greenfield, MA 01301, United States
-
Pro Lube Auto Center
480 Pleasant St, Northampton, MA 01060, United States
-
Expert Tire
174 South St, Pittsfield, MA 01201, United States
-
Holyoke Tire
1274 Dwight St, Holyoke, MA 01040, United States
-
Roll In Roll Out Tire Service
484 Boston Rd, Springfield, MA 01109, United States
-
Victor's Tires & Rims
282 Locust St, Springfield, MA 01108, United States
-
Bay Auto Tires and Wheels
784 Bay St, Springfield, MA 01109, United States
-
Hancock Used Tire
556 St James Ave, Springfield, MA 01105, United States
-
Costco Tire Center
119 Daggett Dr, West Springfield, MA 01089, United States
-
D&A Used Tires
70 Bancroft St, Springfield, MA 01107, United States
-
Good Year
1274 Dwight St, Holyoke, MA 01040, United States
List of businesses, places and services in Massachusetts
β business help π services β phones π opening times βοΈreviews π addresses, locations π· photos