Fritz Appliances

"Fantastic experience! Countless failures of buying high-end washers from department stores i decided I want to get a washer that the only function is to wash clothes. Didn’t want anything high-tech, just simple controls, where I load the clothes from the top, and the bucket would fill up with water and agitate. Looked online for a local store and found excellent reviews for Frtitz Appliances. The store is in Cohoes, has a great set up of washers and dryers lined up with more than reasonable prices tagged on them. A few days later, he delivered it and installed it in my basement. He even gave me a courtesy call when he was leaving the store and on his way to deliver it. After delivery and installation he secured and polished off machines. Cleaned up everything around the area and made sure that both machines ran well. Gave me a few tips how to maintain it and call his number if anything ever happens. Three months later, which was this past Sunday the washing machine malfunctioned and the water level overflowed . Called Dave Monday morning to explain the situation. He planned out a time when he can to see machine but he suggested I try a few things first because it sounded like a simple fix. His suggestions absolutely worked! If this was a department store on or an online product, I would’ve been charged on arm and a leg to even get it diagnosed. He even followed up with a text later on that night to see how everything worked out. This man knows what he’s doing. He understands his machines because he’s the one that rebuilt them. These are quality secondhand machines with quality parts. We need to support small businesses like this so we could have more people like Dave that care about the satisfaction of the customer and not just the bottom line. Places like this are rare and people like this hard to come by. Quality and integrity it’s all there. Far from satisfied, I would absolutely recommend this to anyone I know.."

"When anyone needs an appliance or service to your appliances. Fritz appliances is the place to go.They are Very Trustworthy,Phenomenal customer service,Fairly priced,Quality Appliances.Thank you Dave for your Professional manner and customer service skills and doing what you say your going to do! When in need of a appliance Call Fritz appliances!! Thank you Pat Bloomfield"

"Awesome service! Showed up when he said he was going to, diagnosed and repaired refrigerator! Fair price and friendly! Wouldn’t hesitate to recommend to anyone! Thanks again !"

"I called because my washer wasn't acting right. There was an appointment available that same day so I took it. Dave arrived and discussed all the possible issues and diagnosed the problem. While fixable, he said I could get a fully refurbished one from the store for the same price. He didn't make me feel pressured to either fix it or to buy one, and said I may still have a few more months out of the one I have. This is a business with old school customer service. Definitely recommended"

"My washer died on Wednesday. I called, paid for and had a new washer delivered by noon on Thursday. Dave hooked up the new one and took away my old one all by noon...before I was even home from work! Stellar service and has an appliance customer for life!"