Best Western Plus Waterville Grand Hotel
375 Main Street, Waterville, Maine 04901
About the Best Western Plus Waterville Grand Hotel
The Best Western Plus Waterville Grand Hotel is a top-rated lodging option located at 375 Main Street in the charming town of Waterville, Maine, United States. This grand hotel offers a comfortable and luxurious stay with modern amenities and exceptional service. Whether you are traveling for business or leisure, this hotel provides a convenient location and a relaxing atmosphere for all guests. With spacious rooms, a fitness center, a pool, and complimentary breakfast, the Best Western Plus Waterville Grand Hotel is the perfect choice for your next stay in Maine.
Photos of Best Western Plus Waterville Grand Hotel
375 Main St, Waterville, ME 04901, United States
Reviews of Best Western Plus Waterville Grand Hotel
"I understand you cannot control the weather and we were under an emergency status due to a storm. We are lucky enough to have a generator at home for the basics, however, after experiencing a traumatic event in September where a tree fell on our camper with us in it, my kids were terrified to stay at the house which is surrounded by trees. I thought taking them swimming or something would get their minds off things. Thought maybe hotels might have an emergency generator or something as well to at least provide heat or even some emergency lighting in the halls. That was a mistake on my part, sorry about that. When I asked the desk the morning of checkout about even partial refunds, since we had NO amenities including breakfast, the gentleman said not that he knew of and as a matter of fact he only complained about himself being stuck there all night without power as well. I just can NOT fathom being charged FULL price (over $100 at that) to use a flashlight and sleep in a bed. (no tv, no hot water for a shower, no heat, no pool access, no internet, no fridge, no microwave, no breakfast, nothing) I could've done that at home without the weed smell all night, and the dog poo in the hall we had to walk around to leave. Guess this was an expensive lesson and you can bet I won't be making that mistake again. Edited to add, I did contact corporate which returned an email saying they're sorry they can't control the weather and will not be providing any kind of compensation for this stay."
"This is one of the best hotels I’ve ever stayed at is convenient. It’s right off the highway and if I need anything everything is around me, shopping centers, coffee, stores, hardware stores, movie, theaters, health centers, hospitals it’s only been walking distance. This is a wonderful hotel and it is in a great spot."
"Laundry room sucked, dryer didn't dry clothes. chair in room wheel fell off and damn near fell over frontwards. We were on 3rd floor and elevator went out.We're not young people and was tough on wife.Then we tried to use computer near front desk and asked the desk person for password. She didn't know and wasn't helpful at all.Overall this place sucked!! Update, the cleaning staff fixed the chair problem and were very helpful. That was the highlight of this stay."
"I would not recommend anyone stay here. It was filthy and gross and I felt unsafe. My wake up call was the heavy smell of weed at 5am as the construction guys left for their jobs. In the room, The bed had some Substance dripped down the side of it, like vomit and there was trash on the floor. The comforter had hair stuck in it, the pillows were flat and smelled like stale hair. I used the only two towels and washcloths they provide as blankets and a head protector. I would have slept in my car if not for the unsavory people in the parking lot. The hotel must be cheap as the “room amenities” shampoo/conditioner isn’t enough to wash anyone’s hair. There is also a homeless hangout of some sort in the parking lot. I cut my stay immediately and left to find something else 15+miles away. How this place is even operating is mind blowing."
"Stayed here two weeks ago with my daughter. The room was disgusting! Found alcohol bottles of vodka and wisely behind the bed. Flys seaming in the sink blood stains on the bathroom floor. The entire hotel smelled like pot and cigarette smoke. Mold and trash in the fridge. Come on do better! The front desk really was not any help! There are better places for the money."
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