Day's Jewelers | Waterville, ME

"I will not do business with Day’s again. I purchased a thin gold necklace which broke very very easily. I would recommend in the least staying away from any of their thin pieces! They asked me to pay to ship it back and said I also would have to pay for the repair. They basically accused me of being too aggressive with the necklace and insinuated it was all my fault, nothing to do with the poor quality of the necklace. Buyer beware!! They lost many customers in my opinion over a $45 repair which I am sure they could have easily written off. No thanks! Bad customer service!! So I NEVER ASKED FOR A CREDIT TOWARDS 2 WEDDING BANDS. THAT’s UNTRUE. I had simply mentioned to Logan early on that I needed to at some point purchase wedding bands. Gosh who likes a liar. Not speaking of Logan, he was actually very very nice! ALSO THE THIN BAND BROKE AFTER LESS THAN 3 WEEKS OF WEARING. I AM A BUSY MOM AND THE NECKLACE SAT IN A ZIPLOC BAG FOR SOMETIME. NORMAL WEAR AND TEAR?? AFTER 3 WEEKS?? THAT’S ABSURD."

"Super friendly and we had complimentary wine and champagne!!!"

"Went in to get my rings cleaned as I do monthly. Always treated like family. Great service and prompt. I was offered champagne and enjoyed a lovely conversation with each employee there. I will return monthly as their store goes above and beyond to serve their customers."

"Once again Day's has impressed me. I've been to several of their stores and they have all been helpful to me. Huge store in a beautiful old building in downtown Waterville. Great selection of blue topaz and aquamarine for my fiancee"

"Just got wedding rings today! The sales lady was really great! She was interested in what me and my soon to be wife wanted and just not making money. We are super Happy. She had no attitude, she wasn't in a hurry to get us out, and she took her time showing us different rings. Excellent service with a smile. Recommend this store to everyone!"