Candlewood Suites Portland - Scarborough, an IHG Hotel

"The front desk is great, and the fitness center is nice. But I've never seen a motel that was so dirty. I don't think the carpets in the hallways or stairs have been cleaned in years. I had no cover over the bathroom fan. Nicotine stains running down the walls and on the ceiling in the bathroom. The heater/air-conditioner was so full of dust and dirt that it probably hadn't been cleaned in years. As far as all the IHG places I have stayed, this falls way below the rest. Honestly, you need to better. IHG should give this place an audit."

"The rooms were great, staff was friendly. What I didn't like is that I found out not only did he over charge me for a single studio room, he also was stealing money by going in the system and changing the price. Also he on more then 1 occasion allowed my ex into my room after I asked him not to, I locked myself in my room and woke up to her standing over top of me, he gave her the key they give the cops to break into your room. I should have sued, then he called the cops on me when I confronted him about it the day I checked out. The cops were very understanding and said they always have a problem at that establishment and he is the common denominator."

"Had a very pleasant stay. The room was very spacious, well organized and equipped with everything you'd need. Very clean with no harsh smells and not overly perfumed. Everything worked perfectly. The front desk staff was decent and efficient. Working in the industry myself I tend to be overly watchful and this beautiful room passed. I absolutely love the set up of the complex as well, very efficient and comfortable looking. I will be back."

"It’s an old building and looks and smells like it. The rooms had some missing cabinets, the handles of some things were broken, the room smelled old and musty, and we found a small bug friend in the room. The pull out couch was obviously worn out with springs digging into my back. The queen bed was comfy though and sheets were clean. The fitness center was larger and better than I expected, plenty of parking, good location. Located in a business park type area with another hotel and spa business."

"This was an amazing hotel right near the beaches and close to Portland. The staff were very kind and communicative. It is nice to wake up each day and see the same friendly faces that are willing to go above and beyond to make your stay comfortable. The only negative was that they overbooked for the dates I was staying. But the outcome was a free upgrade so I cannot complain. The room was standard for a small town but for the price did not meet the expectations of a tourist destination even with the upgrade. The suite was large with plenty of space and comfortable furnishings but there were cabinet doors missing which I have never seen at this price range. I would not expect this in a standard room let alone an upgraded room."