Just Drains

"I only gave 1 star because I had to. On 10/18/23 this business did a $950 job where they had to run a Jet in my main pipe and also have a camera go in the pipe. This job cost $950. The job breakdown was $600 for the Jet and $350 for the use of a camera. After making payment a receipt was requested. After 2 months of excuses, this business provided an incorrect invoice for the amount of $694. (If only that was what was paid). When the business, specifically Larry, was informed that that was the incorrect amount, he instantly became very disrespectful. Stating he will send the correct amount but then his "modem" happens to stop working upon this request. Keep in mind minutes before, he sent the incorrect invoice with no problems. It's hard to not feel like this business is not trying to cheat on taxes. It seems like they may be trying to illegally avoid paying income and sales taxes or likely keeping no or fake books for tax reasons due to their reluctance to give a receipt for services that were performed. A professional, legitimate, licensed, and properly insured contractor will give you a receipt without you having to ask for it. Don't even do it to yourself. Go to another company that is more legit! Larry called me back so eager after my voicemail left inquiring services until he found out who I was then did his favorite thing, Hang up the phone on me. Who wants to do business with that."

"Just Drains, Bail me out from a drain clog that would cost a lot of money due to the lack of experience from others who didn't know what they were doing. Just Drains also helped me discover how the tenant was maliciously sabotaging the toilet drain on the premises. I was able to give that tenant a notice to quit for cause because this is the 3rd time this has happened. We contacted Just Drains for help because other plumbers could not solve the problem without trying to charge some crazy prices. Just Drains deserved a five-star under me."

"Larry is a real deal professional, worked very long hours to get the very complicated job done, actually he went home after midnight yesterday. Amazing, dedicated, respectful, responsive and responsible old school man. Thank you, Larry. God Bless"

"This company is a complete joke!! I do not recommend using this company at all. Larry kept running late. Once here he guessed where the issue in my sewage was but couldn’t mark it on the street. He even got upset when i asked him where on the street has to be dug so that a excavation contractor could come in and fix the issue, so i had to call another plumber to come and locate and mark the spot … at the end Larry collected a check and couldn’t even provide me with a receipt(We verbally agreed to have a receipt emailed to me). After days of calling him and basically goin back and forth begging him for a receipt for my records this guy basically told me to forget bout it that i wasn’t getting one.To leave him alone.This was very unprofessional no one should have to beg for a receipt after handing over a check of $500. I even tried calling their office and their line goes straight to voicemail i don’t even think they have a office. AGAIN I DO NOT RECOMMEND dealing any type of business with Larry or Just Drain Company...Lucky they get 1 star …If i could give them 0 stars i would!!"

"Larry was absolutely fantastic. He not only monitored a problem we were having, but didn’t leave until the problem was solved and didn’t over charge us at all. He was very fair in pricing and was patient explaining the problem. we will definitely only go to Larry now when we have any issues. We are so grateful!"