North Shore Physicians Group 400 Highland Avenue, Salem, MA 01970

"My appointment was at 420 they didn’t acknowledge me till 530 . They told me that they forgot to submit to the doctor that I was here …… so they told me I had to reschedule for they’re stupid mistake . Worst first impression ever I will not be going Back and I will be finding a new doctors office . Some advise to the front desk of you don’t know how to do your job then please ask or train better because it’s very unprofessional . I work in a doctors office so seeing this is not okay for anyone medical office ."

"They are amazing! I recently came here after having an intense allergic reaction and everyone was amazing from the receptionist to my doctor. I was hysterical and scared and the nurses extended incredible compassion and care for my wellbeing. They did everything they could to make sure I was comfortable and understood what was happening. They were patient, kind and considerate, and I can't thank them enough!"

"WORST Doctor's office ever refuses to write prescriptions & will report you to the state if you come in seeking help for anxiety if you have children. (Case did not remain open because I do not neglect my child). I just suffer from mental illness and need medications and they constantly refuse to help me with that. They have actually made my depression and anxiety much worse and I now fear getting help for my mental illness for fear of repercussion or being punished. A one star rating is more than they deserve, they don't deserve any at all!!!"

"I am very pleased with the care I have received here. Doctors, nurses, technicians and staff have been great. I get seen on-time for appointments, and they are very accomodating for emergency visits, even giving up their lunchtime to see patients. Very responsive to phone calls, as well as messages through the patient gateway."