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Brighter Side Wellness
77R State Road, Dartmouth, Massachusetts, United States
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About the Brighter Side Wellness
Brighter Side Wellness, located at 77R State Road in Dartmouth, Massachusetts, is a trusted institution specializing in doctor and health services. Our experienced relationship counselors are dedicated to helping individuals build healthy and strong relationships, offering effective relationship counseling to those in need. Additionally, our compassionate therapists are available to support individuals in recovering from traumatic events, utilizing various approaches to manage trauma. Whether you are struggling with anxiety, depression, or other ailments, Brighter Side Wellness is here to help. Clients in and around North Dartmouth, MA can also benefit from our medicine management services. Trust Brighter Side Wellness to guide you towards a brighter and healthier future. Request an appointment today and take the first step towards wellness.
Photos of Brighter Side Wellness
77R State Rd, Dartmouth, MA 02747, United States
Opening hours of Brighter Side Wellness
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 17:00
Saturday:
09:00 - 13:00
Sunday:
Day off
Reviews of Brighter Side Wellness
"For a place that is very short staffed, Jasmine and Kaitlyn always have welcoming smiles and attitudes. Whenever I call with any issues my messages get sent to my provider and they always respond in a timely manner. Medication gets sent in very quickly. I could not be more satisfied with a medical office. Give those girls a raise!"
"I am making a review for my husband, as I have witness first hand what he goes through with this place. Unfortunately, he has had nothing but problems from the beginning. He will have a telehealth appointment scheduled, and the provider never calls when she is supposed to, it is always hours later. People have work, just randomly calling hours after when the appointment is supposed to be is unacceptable. On numerous occasions, the provider was supposed to call in refills following his appointments and doesn't follow through, this causes him to run out of his medication and deal with awful symptoms. This past time, he had an appointment in October, and she once again didn't call in a refill. My husband called multiple days per week to get a refill and it was never done. Suddenly he received a message that he had an appointment that he did not make for that afternoon (he was going to be working at that time and would not have made that appointment, especially when he is supposed to have an upcoming appointment already). If she had sent in the refill in October when she was supposed to, he wouldn't have to be in this situation. As a graduate in the field of psychology, and as a human being; this is completely unethical and irresponsible of the provider. As a professional; especially in a field where people's mental health and well-being are at risk, it is impressive to run appointments on time, and send refills on time. Quite frankly, it's embarrassing and irresponsible. I have assisted my husband in finding a new provider and I urge people to advocate for themselves and find a place that is compassionate and cares for their patients."
"Amanda has been an inspirational woman who truly took time out of her busy day to help me finally achieve programs with assistance I didn't think was possible .. my mental health has gotten better she understands exactly how to help me without me saying so many words she's so generous never judges anyone and makes me feel the best me I can be !! She truly deserves to move on up to bigger and better achievements I'm so proud to have gotten her as my nurse practitioner I advice everyone to give her a try I promise you will regret it and get as much help as I did ... thank Dr Amanda!!"
"I've been experiencing the same problem as most people leaving 1 star reviews. Amanda NEVER calls on time for telehealth appointments, causing me to miss them. She'll call hours later when I happen to be busy. She's awful at scheduling appointments. It's really annoying because I'll be out of my medication for weeks, and the pharmacy won't refill it unless I make an appointment. How can someone be so bad at scheduling people? I need to find a better place. Edit: It's strange how right after I left this review I conveniently got a call from someone named Maria at BSW, saying that I had an appointment today when I never scheduled one. That makes absolutely no sense because wouldn't Amanda call me if I had an appointment? The last time I spoke to these people was last month on September 20th. I had a telehealth appointment with Amanda and of course she didn't call until a couple hours later. I didn't notice that she called and I ended up speaking to a secretary that day, saying Amanda would call back but she didn't. Also this Maria lady said that I missed several appointments which is a lie. It was always Amanda who would never call on time. How is that my fault? She also lied saying that you don't need to make an appointment to refill a prescription. I literally can't get my medication from my pharmacy unless they send a referral to BSW, and I make an appointment with them. These people seem to be fraudulent and deceptive. No wonder other practitioners left that place. I'm going to call them tomorrow and ask if they can confirm whether or not I actually had an appointment today. Also I feel like these more recent 5 star reviews are fake. Edit: Last update guys. I turns out that I was indeed correct. This Maria woman lied about me having an appointment yesterday, because the secretary I spoke to today confirmed that I didn't."
"Their scheduling practices are completely unacceptable. I have never had an on time appointment. In person appointments are generally 30-50minutes behind and telehealth is often two hours behind. I've never been given any notice on these delays and whenever I have complain, they essentially tell me "things happen". They have a sign in the lobby saying that if you're more than 15minutes late for an appointment, they have the right to cancel it. The incredible irony is lost on them. It's hard to find mental health services but I wouldn't recommend Brighter Side to anyone."
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