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Associates in Orthopedics
231 Sutton Street, North Andover, Massachusetts, United States
About the Associates in Orthopedics
Associates in Orthopedics is a renowned health institution located at 231 Sutton Street in North Andover, Massachusetts, United States. Specializing in orthopedic care, our team of skilled professionals is dedicated to providing top-notch treatment for a wide range of musculoskeletal conditions. From sports injuries to joint replacements, we offer comprehensive care to help our patients regain mobility and improve their quality of life. With a commitment to excellence and personalized attention, Associates in Orthopedics is the go-to destination for exceptional orthopedic care in the North Andover area.
Photos of Associates in Orthopedics
231 Sutton St, North Andover, MA 01845, United States
Opening hours of Associates in Orthopedics
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Associates in Orthopedics
"staff is very nice and I had a good experience during my first visit there with Dr. Armitage. found out during that visit I needed surgery to repair a torn labrum in my shoulder. I called to see what the doctor's schedule looked like in regards to doing the surgery and they asked me to come in (which I found odd, I just wanted to know when he was booking) I got to the appointment early, but ended up waiting for over an hour before I had to walk out without seeing anyone as I had work meetings to attend, that I had scheduled around the appointment they had suggested. Office seems very short staffed and overbooked. I will most likely book my surgery with another office now, and will most likely not be going back. Also, please don't bother trying to bill me for this appointment, no services were rendered! For this reason I cannot recommend this office in good faith, although I had had a good experience there my first visit."
"Went to No Andover Location instead of my usual office in Haverhill, because my daughter needed to be seen asap and Haverhill office was booked for weeks, my daughter had been diag with Carpel Tunnel, by her primary, however she suggested to see Ortho, so we did she was in terrible pain for a week with no improvement with treatment options suggested by Primary, upon The visit, They did take X-rays, which weren't explained in what was going on, the Dr Armitage who saw my daughter was rough in his evaluation, and she was in obvious pain, and he diag her with dequervains Totally different of the initial diag by primary, and I asked what can be done for pain, he said he'd have Rx and she needed OT, but He seemed rushed, and cold rather than a Dr treating a patient with Care and Warmth. Also as I was asking questions regarding her x-ray and diag he handed me a pamphlet to explain the diag so it seemed he was brushing us off coldly. I didn't like it at all, as a concerned parent he didn't assure me in how this happened or how to alleviate her pain other than OT and pain meds and of course follow up. Wasn't happy with him. But office was pleasant and office staff was nice."
"Once I was seen by Dr Jones all went well...the office staff and assistants were very nice. My one complaint is that my appointment was scheduled for 1:40 and I was not seen until 2:40...well past the appointed time. Also when I first arrived I was kept standing at reception window for at least ten minutes while receptionist was on the phone...was not acknowledged at all. It seems front office receptionists could definitely use more help or at least have a dedicated phone person so patients aren't ignored as they handle lengthy calls."
"I felt so comfortable and covid safe going into my appointment. First, I called up to say I arrived, the girl at the front desk was so sweet. The X-ray tech was very professional and explained everything to me and also very sweet. Dr Jones took her time to ask questions and use hands on exam to explore my issues. Dr Jones gave me treatment options as well as peace of mind. I highly recommend for exceptional service and treatment plan"
"Doctor Jones is amazing. She gets 11 stars! No doubt one of the best in her field and took good care of me and my injury!! The 1 star rating applies to the front office management and communication. Terrible. Should be addressed. Covid not an excuse for the issues I encountered and frustration and pain experienced. Last experience...as I was waiting to check out the employee working the front desk came from the back office balling her eyes out. Something seems broken. I’d start with the office manager Judy. Or is it Judith?"
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