Nutfield Eye Associates

"Never take service from this office I'm still suffering from my operation with pain in my right eye bad practice Sad process November of 2022, I decided to do surgery in eyes. This Derry Office gets recommended to me. Doctor Lamey and his personnel attends to me. The correction would be, my right eye for long distance and my left eye for short distance. I go into surgery. Everything is fine. At the beginning, a little of bit problem to get the measurements of my right eye. The surgery is performed. I get sent home and I rest. I notice that my left eye is perfect and there is no problem but my right eye I did notice that it is not. It is blurry. I follow up with the doctor the next day and mention it to the doctor that it is blurry. The doctor says that I needed to let the eye heal. To shorten this story, for four months, I’m in this same situation. I had about 6 doctor visits of continued care to decide if could do an adjustment in the eye. After four months, on March 2nd of 2023, it’s decided to the adjustment to the right eye once again. When I arrive to the office that morning, once again, it took about 20 minutes to get the measurements on the right eye. I go in and come out. Not one word about the procedure that was done. I arrived at home and around 7:00pm that night, I begin to have a strong burning sensation in my right eye. The pain is strong and then I noticed something comes out of my eye. I left a voicemail in the office at that time when I noticed that what fell out of my eye looks like a contact lens for the eye. The next day when I arrive to the office, they confirmed that yes, it was a contact lens. They once again put in the contact lens in my eye and that Sunday, the contact lens fell out. When I close my right eye and open it back up, it was completely blurry. I could not see. I felt like I could not see. I was completely frustrated and worried. I thought I lost my eye. I asked my wife to check my eye to see if she could see anything in my eye because I could not see at all, and she confirmed, that there seemed to be like a piece or scratch right on the eye or on the pupil area missing. The panic set in; quite strong. I could not sleep. I arrived to the office once again, I mentioned it to the doctor and he confirmed that indeed that my cornea was damaged and that with drops and with lubricant it will heal. Time has gone by, I still do not see from right eye. It has been very frustrating. The sad thing about this is that my last visit to the office, I mentioned to the doctor that I was going to get a second opinion, unfortunately, no other doctor will see me because of liability. Sadly, I’m going through this process. Not sure what is happening in my right eye or what damage has been caused by the surgery. I just wanted to share my feelings about this whole situation. If it is not necessary that you correct your vision, do not do it because the process could be very sad. Marcano"

"Went with my son and saw dr wong for the first time. She was great. Very friendly and answered all my questions. Highly recommended"

"Very thorough eye exam from Dr Wong. She was professional, knowledgeable and friendly. Examined both my wife and me.receptionist “Wendy”(? ), was also very pleasant and professional. Much better experience at this Derry office than last year in Londonderry. Only reason I didn’t give it 5-stars is because the frame selection and purchase experience wasn’t as enjoyable. In fairness to the technician helping us select and purchase frames, we got the feeling that she was annoyed that we were interfering with her lunch break. While that may have been true, since our exam appointments were just before lunch, that shouldn’t have been a noticeable concern. Instead, her manager should allow her to adjust her lunch since she was delayed helping customers. Would recommend this location, but feel that a heads up regarding our complete experience would be helpful."

"Dr. Kimberley Wong is absolutely phenomenal! And the staff from the minute you walk in to the reception desk to the optical department are all above and beyond professional. My daughter and I go here for our annual eye exams and we usually do back to back visits to make it easier and it always works out perfect! Thank you to all of the new staff (2023) for being so kind, considerate, and for going above and beyond the call of duty! Dr. Wong excels in what she does and will get the answers you need if she doesn’t know them right away! I have a neurological condition that many specialists don’t know much about but she came right out and said she was going to look into it further and she would get back to me. I have the upmost faith that she will do exactly what she said she was going to do. And Nutfield Eye in Derry NH is very clean, and great for children if all ages and great with children who are on the spectrum as well:) thank you to everyone at Nutfield Eye Associates and all of their staff yesterday! You ALL did a phenomenal job!"

"Dr Lamy is amazing! He performed cataract surgery with lenses on both eyes. He is a Highly skilled surgeon, who takes the time to make sure you get back to 20/20 vision. The procedure is performed at an outpatient surgical center. It was painless and recovery time minimal. I highly recommend using him for this procedure."