AFC Urgent Care Bedford

"I am so impressed with AFC Urgent Care in Bedford! The staff is so kind, efficient, and welcoming! My husband was seen by Jillian and we cannot say enough about the person-centered and evidence-based care we received here. We were pulled from the waiting room within five minutes and triaged by a very friendly staff person (I’m sorry I didn’t get her name). Triage included asking about chest pain and shortness of breath to accurately inform the sense of urgency for next steps. This person anticipated the orders from the provider so when we saw Jillian she had all the information she needed to make her diagnosis and recommend next steps. Jillian explained every intervention, recommendation, and informed our expectations for next steps and when to seek follow up care. We were in and out quickly and feel confident and comfortable with the care plan. Jillian clearly believes in the vision of AFC urgent care, and now we do, too! Thank you!!"

"The staff were all very friendly and professional. I did not have an appointment but I was attended to immediately I walked in. Dr. Kim was amazing. She made sure I was comfortable in every way possible."

"I’ve always had a great experience here. The staff is friendly, and I am usually taken quickly, with or without an appointment (but still depending on how many people are waiting). Today I went in without an appointment because they were all full (and surprisingly no one was there) and I was in and out in about 15-20 mins from check in to check out. It was nice to not feel like I was waiting forever to be seen, and everyone was very helpful."

"The wait was long due to the time of year and a lot of sick people I get it however, I did not receive any paperwork on my way out. I hate that everything’s on the computer now very difficult sometimes to access it. All the doctor did was look up my nose and in my ears and write a prescription I did have a chest x-ray and it showed it was clear which was great. When I mentioned the lump under my mouth she didn’t even feel it. She just said oh you have swollen glands OK I just felt that they could’ve been a little bit more personal, look you in the eye kind of thing I felt very much like ……..Next"

"Excellent! I will be using them in the future. Beautiful office, even better patient rooms. My RN was great. The staff were great. During the pandemic they were overwhelmed, but now that things are more “normal”, getting in to see someone is best in class, as far as I can tell. They deserve the five stars in giving them."