Mr. Rooter Plumbing of Rhode Island

"Kelly fixed a problem we have been dealing with for over a year. Unfortunately we had a friend do plumbing in our house and he cut a sewage pipe and left it open so we were dealing with a constant smell, we had another plumber come and he couldn't fix it but Kelly knew right away what to do and fixed the problem in less than a hour. We appreciate what Kelly did for us and highly recommend her !! She was very nice and understanding. Kelly also gave our dog and cat's bags of treats which was so sweet of her to do. Rates are very fair and Kelly came the very next day after we called. Mr. Rooter will be our plumbing company from now on."

"We called Mr. Rooter to address a plumbing clog affecting a number of our drains. Jessica in their office was friendly and helpful. She scheduled an appointment for the next day and the tech Eric Jensen successfully resolved our issue within a few hours. The communication from start to finish was clear and timely and the price was very reasonable. We like using locally-owned businesses and will definitely use Mr. Rooter again if needed. Highly recommend."

"What a fantastic experience! Had to replace the water heating system. Prompt, fair, clean, efficient, and looking to balance what's best for the customer without being exorbitant in cost. Brian and Shayne were wonderful! Jessica and Carla provided wonderful customer service and support. Thank you all! We'll be seeing you again - more projects to do and wouldn't trust anyone else to do them!"

"Kelly was great. Not only did she fix the problem but she made sure to test everything out & do multiple checks to make sure it was really fixed. I like the 90 day guarantee. I like that the company sent me a picture of her before her arrival. I really like that she actually cleaned up the entire mess she made & it seemed like she was never there. Just my beautiful new sink, clean & operable. Kelly’s a dog mom who brought dog treats & made my dogs day too, they loved her. I did not love the price, but I do love the peace of mind."

"(Schwab house) Our hot water heater started leaking and with its age we knew it would have to be replaced. We got a few quotes from other places that seemed extremely high. Day 2 of no water, We called Mr Rooter and the customer service rep was very nice and sent Brian out on a Saturday to give us a few estimates as we were looking to go tankless. We felt very comfortable with Brian’s knowledge, mannerisms, and honesty. Moving forward we chose the tankless water heater that got booked for THAT Monday! Brian and Kelly (I forget the 3rd guys name) did an amazing job. Very thorough, CLEAN, very respectful to my large dog and keeping the door closed behind them. We will be using this company again in the future. They did a lot of work!"