Hive & Colony 100 Huntington Avenue, Boston, MA 02116

"Great experience coming to Hive & Colony. I’ve been here over 3 times and have had nothing but an awesome experience working with Phillip. He’s been incredibly helpful, customized my tux to exactly what I wanted and has even made updates since my wedding. Could not recommend Phillip or this store more for all your custom tuxedo needs"

"Very great and intimate experience! I came to here to get a suit for my wedding and couldn't have been happier with the whole thing. From choosing materials to getting sized, everything went very smoothly! Phillip was a great help!"

"My husband and I recently were looking for the perfect suit, exploring several stores in the process. When exploring Prudential Mall, we decided to visit Hive & Colony. Unfortunately, our experience was underwhelming. Upon entering, we received no greeting or acknowledgment from the store associate, which was disheartening. As we browsed and had questions, the responses we received were minimal, often limited to a single word, and conveyed a sense of disinterest. For us, shopping for high-quality clothing is not just about the product but also about the experience and service. We believe that spending a considerable amount on quality attire warrants a level of customer service that makes us feel valued and special. Regrettably, this was not the case at Hive & Colony. The lack of engagement and enthusiasm from the staff significantly impacted our decision-making. It’s a pity because we were genuinely impressed with the quality and style of the suits available. They seemed perfect, but the lackluster service left us feeling undervalued as customers. Consequently, we’ve decided to take our business to another store where customer service is given the importance it deserves. Good customer service is crucial in retail, and it’s disappointing that Hive & Colony fell short in this regard."

"A year ago, my husband and I visited this store for our wedding needs, and the experience was nothing short of delightful. However, our recent visits have markedly contrasted with our initial experience. Last week, we encountered a new associate, a man who seemed disinterested and unhelpful. We chalked it up to a bad day, but our return this week only worsened our opinion. This time, the same associate was not just unhelpful but blatantly rude and obnoxious. His attitude was shockingly unprofessional and deeply affected our perception of the store. It’s unfortunate that such a positive first impression has been overshadowed by these recent experiences. We hope that Hive & Colony takes this feedback seriously and works towards improving its customer service standards, especially with newer associates."

"Last week I had my first ever wedding. I was ill prepared, and needed a last minute outfit change… I ran into Hive and Colony in hopes of getting some advice on how to solve my problem. With less than 30 minutes until the service, Philip helped pick out a tie that matched perfectly with the wedding party. Realizing I was not only late, but also new to the “formal” attire, Phillip graciously gave me a huge discount and sent me on my way! I cannot thank him enough for hooking me up with a great tie and getting me to the wedding on time. I had a great story to tell and the tie was a huge hit! Thank you Phillip!!"