Theory Hudson Yards 20 Hudson Yards, Manhattan, New York 10001

"We have enjoyed walking around the shopping."

"For the first time in my life, I was not discriminated for buying clothing designated for the “opposite sex”. I was able to take my time assessing the purchase (cause it was pricey but on sale) without harassment or judgement and made my purchase easily without harassment, insults, or discrimination at the cashier. You’d think in the year 2023 a liberal city like NYC would have stores that are more liberal but you’d be surprised there’s not much and staff at other clothing companies judge you and make it hard for you to purchase. I read the other reviews before purchasing from theory. You basically have to go into the store with the mindset that you can’t return no matter what. That’s what I did before deciding to make time to go and purchase. Because of the high prices, I may not be able to purchase again, but I want to positively highlight every staff member here. All the staff members just let me shop and didn’t discriminate me. I think the staff member who helped me specifically was Justin but I don’t remember the name with confidence. Visit was on March 25, 2023 at around 1-2pm."

"Theory have done a great job with their store. The tragedy is that they are in a centre that is soulless and uninteresting."

"Just had a phenomenal experience here with Eduardo! I needed an outfit quickly for a last minute event and he styled me better than I have ever been styled before! He urgently ran around the store pulling me options and was very patient and attentive while we found the winning pieces. I'd never worked with a stylist with such kindness and knowledge of the product. I'm so happy I decided to come into the Hudson Yards Theory, I had visited the FlatIron area Theory location and had a really unpleasant experience with the employees there, whole store just seemed miserable I couldn't get out fast enough. Happy i have a new go to in the area to buy my Theory clothes! Thank you for everything Eduardo! I'll be back to see you soon!"

"Tried on a pair of pants in-store and placed an order for home delivery. Pants arrived torn up with cuts in them! Would expect better quality control from a company that charges $200 for a pants. Company also required me to repackage and deliver to UPS to get a replacement pants. Definitely not an experience anybody appreciates."