The UPS Store
325 Main Street, Waterville, Maine 04901
About the The UPS Store
The UPS Store at 325 Main Street in Waterville, Maine, is a convenient one-stop shop for all your shipping, printing, and small business needs. As a trusted name in the industry, The UPS Store offers a wide range of services including packing and shipping, mailbox services, printing and copying, notary services, and more. Whether you need to send a package, print flyers for your business, or ship important documents, The UPS Store has you covered. Visit us today for fast, reliable service and friendly staff ready to assist you with all your needs.
Photos of The UPS Store
325 Main St, Waterville, ME 04901, United States
Opening hours of The UPS Store
Monday:
08:00 - 18:30
Tuesday:
08:00 - 18:30
Wednesday:
08:00 - 18:30
Thursday:
08:00 - 18:30
Friday:
08:00 - 18:30
Saturday:
09:00 - 15:00
Sunday:
Closed
Reviews of The UPS Store
"I came to drop off some returns. It suddenly became very busy while I was waiting, and another employee came out of the back to open a new register. A customer at the front of the line was talking on a cell phone while simultaneously trying to send a package. It was rude and annoying. The person helping them was not happy, obviously, but at the same time they did not express the disgust I felt. The customer was rude, and they were the model of patience and poise."
"I just experience excellent customer service from all three of the gentleman that were in the UPS store but especially the man who has some tattoos, I didn’t catch his name. The store was extremely busy and fast pace and not only did he efficiently multitask he greeted all his customers with an excellent attitude and made every transaction very smooth. He had great knowledge of what was going on and was great at managing not only the flow of traffic but his employees. It was a great environment for a very busy after Christmas return rush."
"staff are friendly, and have had some print jobs and shipped some items thru here that turned out okay, but, having a terrible time with two boxes i dropped off on saturday dec 16th, labels were created that day, but on the evening of tuesday dec 19th, ups still claims the labels have not been scanned and ups is not in possession of the items. ups customer service on the phone is terrrible. hung up on by the automated voice twice before i finally tricked it into letting me speak with a human being. human said they could not help me, could not even start an investigation, because even though i dropped the packages off at the ups store and paid the ups store for their shipping, i was not the sender. the ups store was the sender, and i needed to get the store to start an investigation into the missing packages whereabouts? one package with an estimated delivery from the ups store of dec 19th, the other for dec 20th, and but as of dec 19th, there is no indication they have even been put on a truck to leave the store yet, and to have to wait until business hours the next day to try to get in touch with the store? if one is too understaffed around holidays or backed up with packages in store to get them on a truck three days after drop off, just tell me, but to have one end of the company claim they don't have the packages three days after i gave them to the other end of the company, and this middle person franchise is the sender, not me who dropped off and paid for them, that as the person who made the payment for the service, i have no recourse??? just and odd and frustrating way to do business, probably resulting in holiday packages not arriving on time, even though estimated delivery dates still had a two to four day cushion, disappointing."
"Never going back here again. Employees are rude, last time went and the guy who served me to ship a package interrupted me while I was trying to express a concern, while rolling his eyes as if I was a nuisance or something. Went back today because I thought maybe I wouldn't get that same guy, wrong. Rude, walked in, ignored for a good minute while he carried on a conversation. Then, didn't even greet me and acted annoyed, not even the slightest bit pleasant. No idea what their problem is, I don't see other customers always being treated like that. whatever, avoid this store. I'd rather travel an hour to Bangor, they have much better customer service there. Or I'll ship stuff at Staples, they are lovely over there. Take a page from their book, maybe, Waterville UPS store."
"Went in to this UPS store to get some thing notarized. The person that notarized was gone home already and we were beside our shelves as to what to do. The manager there started calling all around to find us a notary. Really went above and beyond. We also had to have a notary that could do Real estate because we have to have someone who can do that . he finally found us someone at AAA they do notorizing all the time I've been a Is AAA member for 30 years and I didn't know That myself. I am just so happy that they went out of their way to help us we need to get that out and we need to get it out that Day. I wanted to let everyone know that they have Post Office Boxes that will take big packages they'll hold them off to the side for you so that you can come and get them. they won't send them back . They mail anything and they will go out of their way to help you. This store is absolutely the best .the employees are great. 2 thumps up"
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