Edible Arrangements,

275 Mystic Avenue, Medford, MA 02155

"Got an arrangement delivered for Christmas Eve. The fruit was mooshy, limp and it certainly wasn't packed. The fruit was no good by the 26th. Very disappointed as I have had many arrangements from Edible Arrangements but not the Medford, MA location."

"The white chocolate covered pineapples are the best. I always recommend picking up your order rather than scheduling delivery. It is more convenient financially and faster."

"It always looks like there is no one in the store, and when you walk in, it takes a minute for someone to come to the front. Staff are friendly enough."

"Terrible service. I ordered an arrangement to be delivered to my sister as she's just experienced a loss and I live a few states away. The delivery person called the recipient to ask if they could leave it outside of her home as she wasn't there and she said yes. I received a delivery confirmation email, but they actually did not leave it for her. Why would you mark it as delivered if it was not? By midday the next day she still didn't receive anything so I called corporate to confirm if it was going to be delivered since the store number is an automated message. They spoke with the store and confirmed they would deliver it the same day. Later the store called the recipient saying they couldn't deliver it today. I wouldn't even be mad if it needed to be postponed but it should have been communicated, because it looks like if I didn't initially call and ask they were never going to actually deliver it. Corporate was really nice and helpful and was able to just cancel it and refund me"

"2/14/22: I wanted to have a surprise arrangement delivery for my girlfriend at work for Valentine’s Day. I ordered a bouquet full of roses, and a tray of strawberries. Only the box of strawberries and a half deflated balloon arrived to her. Which was strange because it’s not the full order but it’s a holiday so I understand that it’s prob super busy. So I waited all day, maybe they’ll deliver it a second time? I called many times and left voicemails and NO ONE answered. Was put on hold for over half an hour and still no one could help out. 2/16/22: Her work then received some flowers 2 days after V-day. And of course she was off, not there to receive it personally so that was pointless. And the flowers received was almost wilting and looked NOTHING like what I ordered or was supposed to get. To me it looks like scrapped flowers that nobody bought so they used that to make it up instead. But biggest disappointment is that my gf was so bummed out and sad she didn’t receive any flowers for V-Day. I don’t usually write bad received but this is terrible service."