The Waters Edge Flowers 212 Broadway, Newport, RI 02840

"Horrible customer service by the owner, Timothy Banks. My husband purchased an orchid for me that began rotting just weeks after purchase. Mr.Banks refused to replace the orchid. My husband shops at Waters Edge several times a year. As Newport locals, we will no longer support The Waters Edge. My review is based on facts. Orchids should not rot within 1 month or 2 months of purchase, period. I discovered mold one month after receiving the orchid as the foliage was dropping and blooms shriveling. As an avid orchid collector for over 10 years, with many thriving plants in my collection, I attempted to save this orchid. The orchid's health continued deteriorating, so I called The Waters Edge and REQUESTED (not demanded) a replacement 2 months after purchase. They should know they sold an inferior product. Mr. Banks responded with a TEXT, not a call, stating my request was unreasonable. No discussion. Therefore, I posted the above review, stating the facts about an abysmal customer experience. As a result, we will find a new floral vendor. Again, just the facts."

"One of the most beautiful arrangement I have ever received! WEF was incredibly kind and offered flexibility on the delivery."

"We hired The Water's Edge as our florist for our wedding and we couldn't be happier! The team did an incredible job setting up the arrangements and they were very detail orientated. They provided great feedback when we were designing our look and color themes. So many guests gave us compliments on all of the floral pieces around the venue and at the tables. We highly recommend The Water's Edge!"

"The Water's Edge Flowers provided the most beautiful flowers for our wedding day! Grace and the Water's Edge team was able to take our vision and beautifully execute it. Grace was exceptional to work with and explained every detail so that we knew what to expect. We had rented an arbor in addition to having: bouquets, corsages, boutonnières, table centerpieces, welcome table flowers, loose flowers for the cake/welcome sign, and two dog flower necklaces. This is a fabulous florist shop that delivers high quality flowers with flawless arrangements."

"My wife and I were visiting Newport to celebrate her birthday. I wanted to have flowers delivered to the restaurant we would be dining. They delivered the flowers to the manager who had them at the table. The arrangement was beautiful! So very happy with the flowers and the service!!"