CVS

"Store not open at 8am stood outside while employees walked to the door looked at me than proceeded to go back inside to open the store with no sense of urgency being that they are late to open, absolutely no acknowledgment when they did open I asked why they just looked at me fluviana and alexandre said they couldn’t open without 2 ppl in the store which there were 2 people hence the employee names I’ve provided so that didn’t make sense, I quickly got my items and as I was at the register I asked if alexandre could help my mother get some tights that were locked up after 4 times of saying the same thing because he had AirPods on he told me he had to cash me out first thn he could help her but I wanted to add it to my purchase so without arguing I paid for my items like he said so he could help my mom and he came back and tried to cash out 5 ppl that were in line when we were the 1st customers in the store and still actively making purchases I told him to get the manager so he called fluviana over and she helped us cash out.. very unprofessional and lack of common sense if my child wasn’t running a bad fever I definitely would have gone else where.."

"This is by far the worst pharmacy I ever had to deal with… I’ve been calling for 2 days to refill a prescription and they don’t answer the phone I stayed on the phone for 3 hrs last night waiting for them to pick up and when the pharmacy closed at 8 the call was disconnected.., now today at this moment I calling and someone answered and started talking about another patient medication not realizing that she answered another cal . When I said I’m not who she think I am she put me on hold and it’s has now been 30 minutes on hold waiting… this place is a joke and the staff don’t care I’m a diabetic and need my meds….. I will be transferring all my meds somewhere else"

"A short brown skin Spanish guy had 5 or 6 Tide soap powders. He rushed over by the sodas with the soap powder. An Asian lady in the store told the girl she seen him open up the glass case. he broke the lock. When I seen him again he was coming out the store with a trash bag of soap powder. He jumped on his bike n took off. I was in the isle to get lotion. I had to press the button for assistance about 8 times. There’s a reason why it took a long time to help me. She was the only 1 in the store at the time. The other employee a guy was on break. That’s unacceptable to not have a security guard there or a manager. I felt bad and told her to close up the store. It was very dangerous for the both of them. Young people a girl and guy."

"It would be lovely if this store can actually open at 8A like it’s supposed to. How is it a business? Do better"

"I visited CVS on Dudley Street near Uphams Corner today and both the Pharmacist on duty and one of his assistant were extremely helpful. They were quick to answer my question and offered their services which were very helpful. I didn’t even have to wait to pay for the medication recommended. Then I stopped at the floor to get deodorant and again the nice lady who came to unlock the merchandise also offered me her advice and was also quick and helpful in ringing me up. Overall excellent service and friendly people."