Walgreens

"I was surprised at the disappointing customer service today after being a long time customer. The 2 women at the pharmacy were unprofessional and challenging to communicate with- fortunately the other pharmacist who finally helped me was kind and helpful. I hope that the manager there reads this and considers remediation of the situation. I’ll be taking my business elsewhere."

"The service here is criminally bad. After not receiving a prescription refill for a full week, and unable to reach them by phone, I dragged myself out of bed and went there in person. The pharmacist was no help at all. She said they were all out and never informed me of the possibility to have the prescription transferred. Going to this Walgreens pharmacy can be detrimental to your health. It was to mine."

"The pharmacy here is a joke. Always waiting 20+ minutes every time I pick up a prescription, and they always have only one person doing checkout. The only reason I’m giving it two stars instead of one is because the store section has a lot of options. Do not go here for prescriptions."

"There was a Walgreens about a mile from this location that was shut down post Covid. The store shut down was smaller and older but oh so much better. It was better stocked l, staffed well and with a great store manager. This store on Beacon probably looked great on paper to someone making a decision - larger, bigger pharmacy, privacy rooms to conduct vaccines - but it is poorly run. Some cashiers are great while other make it seem like a chore to take your money. Pharmacy is also hit and miss. I have been a loyal Walgreens customer for a long time. For the first time in 20 years I have started to go to CVS."

"Stay away from this pharmacy unless you want to lose hours of your life. This place should be either shut down or have adequate staffing put in place. Agree with the review below me. This pharmacy is negatively affecting people and sending them to the emergency room, or in my case, urgent care. The longest lines and the slowest fulfillment that I have ever encountered at a pharmacy. You will routinely wait in line for 30 minutes only to get to the front and realize there is some "issue" with them fulfilling your order (even after being notified through their system that the order was ready). Transfers from another pharmacy (CVS) are a nightmare and they will blame any transfer issues on the other pharmacy. It takes DAYS. They will make you personally call the pharmacy to push the order through, and then claim they haven't received it. Then, because they “haven’t received it”, your order goes to the bottom of their queue!!! Rinse, repeat. A nightmare. Do yourself a favor and use another local pharmacy or the app Capsule that delivers."