OneUnited Bank

"Okay, I’m a young millennial and opened my account online. It was easy and seamless. I got my card everything was fine until I had to get a replacement card. You can’t get a replacement card at the branch OR a virtual card, you have to wait till it comes in the mail and I really hope they change this to become more efficient because waiting 5-7 business days for a card is inefficient in modern times. Other than that, the mobile app is great and easy to use. TIP: Link your bank with another bank to transfer money between them if you’re waiting on your card. On the phone customer service is amazing. No comments on the bank tellers."

"Hands down worst bank I’ve ever experienced or heard of. I opened an account with them 3 years ago in an effort to Bank Black. But sadly, they are horrible. They hold deposited checks anywhere from 2-20 days, never notified me when my tenants’ checks had bounced, froze my account every time I tried to withdraw from it, etc. we almost lost the house we bought because they wouldn’t let me have my money for the down payment (I left plenty of time, and called ahead so they wouldn’t think it was fraud. ) donate some money to the NAACP and bank with a credit union instead)"

"I to agree with who ever said the workers are rude is true, they no hospitality service, no respect or empathy in this s community, they act like their better than, one the rude tellers had an attitude because I was asked ng questions, and she didn't know how to explain anything, when she got even more nasty she spilled her drink on bank papers, I was so discussed with her her I came back the day closed my account Some how I owe the bank $12 dollars??? for closing my account the next day, they deff need some training on how to treat people, the only one there who has respect or s the security guard When a dude walked in and wanted to close his account I should have walked out, but never again"

"I am happy with my experience with One United Bank. It literally took less than 5 minutes to open the account online. I made a photo check deposit that was also easy as pie."

"The application process was very straight forward and seamless. The only issue I ran in to was the card selection portion, for whatever the reason my drop down did not work. I am excited to be apart of the bank black family Wakanda forever!!!"