Webster First Federal Credit Union – West Boylston MA

"I am not fond of the manner of their bill pay. My s/o would request a bill payment be submitted, and it took weeks. The payee was sending missed payment warnings. He almost lost his health insurance plan. All bills are now paid through the payees' websites. When the dates of his pension falls on a weekend, the credit union doesn't credit his account until the Monday. His payers confirmed that it should be available the previous Friday. He hasn't been in need of utilizing other services. Thus, I won't rate those."

"I love the easy interactions with the Staff. Always helpful no matter how small the request. I recommend them to everyone."

"Rude lady there gave me a hard time to increase our daily limit so we could book vacation, sad . Just left Santander, the manager told me I have a 5500 daily limit. He said I was lied to. Should hire real tellers who know what they are doing. Sad. Sad. Credit union"

"I have been banking with this bank since 1997. I find that when visiting they always know exactly what they are doing and very knowledgeable on processes. There staff is very friendly, fast, effective, & efficient. I just wish they would convert one of the unused offices into a bathroom for member use. To wash hands before a transaction and to freshen up. They are a 5 out of 5 bank. I would highly recommend them to anyone. So give them a try would you please? Come on in. Plus they got some good looking Madam's Tina, Lisa, & Nichole. They will welcome anyone with open arms and a open heart."

"I would give zero stars if it was an option! This branch definitely DOES NOT represent this bank! The few times I was forced to go there I got Mike at the drive through, and he messed up my transaction. I truly feel like he has no idea how to do his job! And if your looking for good customer service, pray you don't get LeAnn. The way she talks downs to customers is just disgusting! I STRONGLY suggest finding another location"