Abington Bank

"They acquired our loan and did not notify us since they automatically put us on e-statements. We kept paying the previous bank we were with and they reported us to the credit bureau even though we were paying on time. It is their responsibility transition over an account properly when they acquire it from another bank. We will be taking further action but I highly recommend staying away from Abington Bank. Just look at the reviews."

"They start closing early and neglect customers because they’re doing multitasks. I wish upper management would addressed this issue and maybe look at times that people are cashing out an closing safes and have it be at a respectable hour after all Customer to take care of stoughton location"

"I tried cashing a check from that my mother gave me, and they kept me there for 15-20 min and for whatever reason wouldn’t cash the check & I’m on the account in case of emergency. After the same thing happened in Holbrook branch. I wouldn’t bank here if they paid me a monthly fee. This is only the second bad review I’ve ever written, and I’ve written a good amount of great reviews."

"Awful customer service. Was a member of Randolph Savings Bank, which became Envision, bought by Abington. Their service went down hill FAST. Had three properties with loans through them, always worked to keep the loans in local banks, got the letter they stoped servicing my loans the day after it was to go in effect and transferred them out of state. You have no options to stay local even with this "local" bank."

"I've been banking here before they merged and since for business and personal banking. I have always had exceptional customer service. The customer service reps are always quick to answer questions or to pick up the phone and call me if there are any. The staff are always friendly, many know me by name. I wish the drive thru ATM was not past the drive thru, this is inconvenient. But for personal service I will deal with it."