Eastern Bank,

63 Franklin Street, Quincy, MA 02169

"Excellent customer service at this branch (Franklin St Quincy) .......you feel like they really want to have you as a customer and go the extra mile to meet your needs."

"This has been the place that has taken care of all my banking needs for 1 year shy of 20. The Customer Service at all its branches are beyond SUPERB, and I"ve been to a lot of their branches over the last two decades. I got turned on to this bank by an old boss of mine and she said " THIS IS THE BANK THAT YOUR BOSSES BOSS GOES TO" that grabbed my attention right away. And when I showed up, immediately I knew what she meant. And I"m going to be frank, it holds its secret. And I really don"t care to share that "SECRET" with just anybody. Put it this way, I"ve turned on approximately 3 persons to this bank in 20 years, enough said. From that day forward into today that "FIRST" impression feeling, I get that same feeling every time I step into that branch, EVERY branch for that matter. And it is very hard to impress a person like me, period. Weather or not its a new movie, a good restaurant, me visiting your favorite comedy stop or just with me taking REAL time out of my day to leave a review as long as this one. I continue asking myself WHY....."

"I did not like going to any bank until I met the manager Donna. She's like that neighbor everybody likes. I will 100% recommend this branch. I feel comfortable there."

"Great bank. Needs to get a couple of branches in NH. I moved but the best customer service."

"Been going to this bank since 1996 and absolutely love this bank! I even opened a second account at rock land trust and ended up closing it after 4 months terrible!! I will forever stick with Easternbank!"