Dedham Savings

"This bank cares about its customers and goes above and beyond to assist in every way. Care Perkins is simply amazing!! Highly recommended!!"

"Literally the worse. Contact center is horrible and I can hear the manager talking negatively about customers in the background. I spoke to Melissa and she had me hold for the longest. She was suppose to be an assistant manager but kept putting me on hold for the easiest questions. I don’t have an account and would never open an account there."

"I recently had the pleasure of speaking with Deleila over the phone. She assisted me with banking questions I had. Deleila went above and beyond and was very professional. I would highly recommend Dedham Savings and if you ever need to call in ask for Deleila she was amazing."

"Switched all my accounts over to Dedham about a year ago. Since that time I've had nothing but issues with the customer service. First they wouldn't cash one of my checks that they insisted was written in pencil that wasn't. Second they wouldn't cash a check that was 10 days over a supposed 60 day law which upon investigating isn't a law it's at the discretion of the bank. In other words the customer service has gone way downhill and I will probably take my money out and Bank elsewhere. They don't seem to care either way."

"I have been a customer of Dedham Savings for quite a while now and have NEVER had a bad experience. The tellers are always pleasant and efficient, and when an issue arises where I have to speak with an officer, they are unfailingly friendly and helpful and have never made me feel as though I was causing a problem or taking up their time unreasonably. They are always willing to take as long as necessary to answer my questions or help resolve my issues. Although Dedham Savings is a local bank, their accounts and services are at least equal to, if not better, than any of the larger banks in the area, so I am always happy to depend on Dedham Savings for all my banking and financial needs."