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Neiman Marcus
5 Copley Place, Boston, Massachusetts, United States
About the Neiman Marcus
Neiman Marcus is a luxury clothing store located at 5 Copley Place in Boston, Massachusetts. Known for its high-end fashion and impeccable customer service, Neiman Marcus offers a wide selection of designer clothing, shoes, accessories, and home goods. With a reputation for excellence and sophistication, this store is a must-visit destination for fashion enthusiasts and trendsetters alike. Whether you're looking for the latest runway styles or timeless classics, Neiman Marcus has something for every taste and occasion. Visit this iconic institution and experience the epitome of luxury shopping in the heart of Boston.
Photos of Neiman Marcus
5 Copley Pl, Boston, MA 02116, United States
Opening hours of Neiman Marcus
Monday:
11:00 - 19:00
Tuesday:
11:00 - 19:00
Wednesday:
11:00 - 19:00
Thursday:
11:00 - 19:00
Friday:
11:00 - 19:00
Saturday:
11:00 - 19:00
Sunday:
12:00 - 18:00
Reviews of Neiman Marcus
"This is by far, THE SADDEST NM store I’ve ever set foot in. I am visiting and wanted to visit and spend some good money, the men’s dept downstairs looked more like a men’s wearhouse with all these boring suits . . . Like the ENTIRE men’s dept was all suits, and the designer section looked sad, empty, and the sale rack was just atrocious. There were 2 associates talking at the Men’s shoes department and I took them 10 minutes to even say hello. I was walking around the shoes department for another 10 minutes and NOTHING!!! Wasn’t offered service or shown any new items! YOU ALL WORK ON COMMISSION!!! I went upstairs to look at fragrances and literally EVERYONE were on their phones. Whoever is the GM of this store needs a reality check on their employees. This was today 2/02/2024 around 4pm You need to fire everyone who was working at men’s shoes and cosmetics fragrances because this was absolute TRASH! I got better service at Dunkin Donuts getting coffee today than this atrocious hell hole. I am so mad."
"Was there yesterday to return a bag. Sales associate was very rude to me, grabbed my shopping bag but it’s my personal belongings, she wasn’t even allowed or asked to take it. She just grabbed it from my hands. Then told me than she GAVE ME A FAVOR for doing a refund for me. This so inappropriate and low mannered. She didn’t even apologized for her rude and inadequate behavior. Have no idea what that kinda of people have in their heads to act like this"
"Bought a $1400 coat online, was promised a $ 250 gift card. Despite using fit guide and reading customer reviews coat was to small. Contacted NM 4 times to exchange for another size, was told to return and repurchase and I would loose the $250 gift card. Also they charged $10 shipping to return. What a second rate store, better service at Job Lot. go elsewhere."
"The guy with frosted tips in the men’s fragrance section was super helpful and friendly and seemed like he wanted to help and wanted to be there, but there was a woman who was kind of rude and looked very aggravated that we asked to sample a couple fragrances I just think next time they should be more friendly because the attitude did not make me want to give them a sale."
"Walked into NM looking for Jo Malone which I’m addicted too rn lol. Well mind you I walked around twice trying to get help. I made eye contact to some associates and crickets. Maybe I didn’t look the part idk but I’m Chicago employees run to you trying to help you and make sales. Then I had to stand at the Jo Malone counter after I was snubbed because I didn’t even get a hello from staff. After a couple of minutes someone walks over just because another customer came by and asked them if they needed help. Thennnnnnn after this lady said no thank you they ask me if I need help I said of course I need help thank you. I made my purchase but bet I won’t ever return to this store. I wouldn’t recommend at all. Everyone has money in their pocket they shouldn’t stereotype!!!"
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