United States Postal Service 260 Underpass Road, Brewster, MA 02631

"The Brewster PO is amazing. I had a package that was lost out in limbo. I put in a request online for help finding it. The Brewster PO went out of their way to find it and get it to me. Even calling to let me know the situation and again to make sure I received it. Thank you Brewster PO."

"Sherry, thank you so much for helping us with our delayed mailing from NJ. You kept us informed, followed up and provided amazing customer service. Thank you so much, Brewster Post Office! Julia & Andrei"

"have scheduled a re-delivery of my amazon package TWO TIMES now with confirmation numbers for 5/2 & 5/3 - STILL no delivery. and i keep seeing an online message to schedule redelivery by 5/7 or it will be returned to sender. DELIVER MY PACKAGE as requested!. i never got a door tag or notice in my mail box. they did not attempt any delivery. they have had my package since 4/22 !!!!"

"I have had packages “misplaced” on several occasions. I have driven down to the post office to report and show proof that something was said delivered and it wasn’t despite the delivery man marking “placed in mailbox” or “placed near front porch”. I have had someone argue with me saying it was delivered when I have an outdoor camera and showed them that nothing was in fact delivered. The following morning at 5AM the mailman showed up in his personal car dropping the package off. Which personally I found to be odd. Yesterday I encountered another problem where 2 of the 4 packages were delivered yet who were marked in mailbox and 2 marked delivered near front porch. I checked my camera as nothing was in my mailbox, and the driver never dropped anything off. This morning I get a call from a woman assuming to be the post master and she could not have been more rude…she said that incident at 5AM wasn’t at 5 despite me explaining I have it on camera and then tried to argue and belittle me. Reading others reviews it seems there are bigger problems she should be dealing with than being rude and argumentative with a customer when I simply was explaining facts. I’m tired of our mail consistently being lost or misplaced and yet they mark it’s been delivered. Get it together."

"They *routinely* misplace packages, put other people’s mail in my box, and insist that a package has not arrived when I know for a fact that is has. It’s only when I have someone go into the back and look that they magically find it. The workers are condescending and rude to customers. Any pleasant, newly-hired counter help never last long as I assume their horrible coworkers drive them out. This has got to be the worst post office in the union. Avoid it if you can. And if you can’t, I’m sorry for you."