FEDEX GROUND,

1977 Fall River Avenue, Seekonk, MA 02771

"After waiting 6 days past the original delivery date... My package is still pending. I finally called & made a claim. How do you lose a package when everything that comes through has to be scanned. I needed the item for a very important event that has come & past. There's a way to go back & track it. Now I have a claim & I'm very skeptical about ordering again because the company I ordered from goes through FedEx. Extremely FRUSTRATING situation."

"Horrible.. specifically dispatch center denying that one of their trucks hit me even though clearly they came out to see a video of the incident. Ridiculous."

"My driver not only didn’t stop to attempt the delivery he didn’t even stop at the stop sign adjacent to my home. He then put in the shipment notes that he attempted to deliver but no one was home. Not only was I home, I was outside waiting for him to arrive. I called out for him to stop and he kept driving. I will never use fed ex ever again."

"I ordered something decently expensive. For some reason, didn’t require a signature. However, from the rest of the reviews I’m seeing here it doesn’t really make much of a difference. This is my first time having anything delivered through FedEx and they said it was delivered to my back door with picture proof but every package I get goes either to my front door or in my mailbox, package looked small enough from pic to fit in my mailbox, because my back door is in a fenced in backyard, that is locked. Either way, picture looks nothing like my front door or back door area. When I report to FedEx they do nothing, won’t even let me speak to a representative of any kind just tells me my case is closed when all they did was tell me it was delivered after three whole days of, “research.” Now I have to wait 2-5 more days for shipper to respond and go from there in lost package procedure."

"Stayed home for work today because the shipment needed my signature and was informed today was the day it was being delivered. I just got an update from FedEx saying "Delivery attempted. Customer Not Available or Business Closed on 03/09/23 at 1:22pm" The problem is that I AM home. Specifically to sign for this package! I checked my video doorbell and NO ONE attempted a delivery at 1:22pm or anytime close to that. Blatant lie from a major company. They won't let me drive over to Seekonk and pick it up either, forcing me to stay home ANOTHER day to wait for this package. The fact that I have proof no one attempted delivery, yet FedEx tells me a delivery was attempted is just unacceptable."