UPS Customer Center 51 Whately Road, Deerfield, MA 01373

"Hey South Deerfield Mass UPS, why not throw things down on to cement, so much easier then being gentle, never know could be glass in it to brighten your day. Wish google would let me upload mp4's, you can even hear the bottle shatter on the security cam video!"

"Update: I drove to the ware house and one of the workers was able to look up the previous days rout and figure out where it went. So I increased the stars. But the following is still true I have had several packages delivered to the wrong address or I would just get a letter at my front door saying they missed me and then my package would go into limbo. I have to tell people not to send through ups in the south deerfield location because they have messed up multiple times. UPS this is not my front door."

"If I could give a negative star I would. I worked the 5AM-9AM with this department of @UPS for a short 3-4 weeks. Supervisors do not train, communicate, or monitor employees. If you don’t get all packages (for the 3-5 trucks we load per person) off the conveyor belt and they have to back around Supervisor, aka Rick yell at you about getting them all. I had 6 - 40lb packages going to my Athol delivery truck & I stopped the belt. When asked who turned it off I said “Me, I have 5 trucks and heavy packages”. They just came and turned the belt back on. When asked why it’s a problem either way I do things, they state they want the packages off the belt, they don’t care about how they’re put in the trucks, they stated that “We don’t care about the drivers, they need to do more work”. I was named the BEST pre-loader on shift and I was fired the very next day, after going to a supervisor whom respected and communicated the expectations of trucks to me. Unless some thing is done with the JERKs they have for supervisors , this place would run smoothly! The employees make a great team."

"We have lived on North Street (between Pleasant and Conway St) for 30 years yet our packages keep going to 24 North Street in Whately instead of 24 North Street in South Deerfield. I have called and complained so get it right. LOOK AT A MAP. The Majewskis"

"Driver arrives 10:30 am. I can literally see the truck outside. Go down stairs to receive package. Driver is speeding away. Leaves a “sorry we missed you!” Sticker on my door. No knock, nothing. Delivery rescheduled for the following Monday, doesn’t arrive until well passed 7 pm (which is supposedly the time it will arrive by. If I ever have the choice (a lot of times I won’t) I will go fedex or post office instead."