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UPS Worldwide Express Freight Center
80 Concord Street, North Reading, Massachusetts, United States
About the UPS Worldwide Express Freight Center
The UPS Worldwide Express Freight Center located at 80 Concord Street in North Reading, Massachusetts, United States, is a state-of-the-art facility that specializes in handling and shipping freight worldwide. With a team of highly trained professionals and cutting-edge technology, the center offers reliable and efficient freight services to businesses of all sizes. Whether you need to ship large or heavy items, the UPS Worldwide Express Freight Center has the expertise and resources to ensure your cargo reaches its destination safely and on time. Experience the convenience and peace of mind that comes with trusting your freight shipments to UPS.
Photos of UPS Worldwide Express Freight Center
80 Concord St, North Reading, MA 01864, United States
Reviews of UPS Worldwide Express Freight Center
"Just be proactive about your package and you wont have any issues. I contacted UPS and was able to get the direct phone number to this facility which made things A LOT easier. Patt was very nice over the phone, front desk person was quickly able to tell me that my package was there, and the fork lift operator gently lifted my crate onto my pickup. No isses at all, my crate arrived the same way it left, with all the contents inside in the exact same orientation as they were placed. Thanks UPS stoneham. ( P.S- entrance is on the LEFT side of the building, walk up the ramp and the office is on the right hand side)"
"Without a doubt, the worst customer service on the planet. My freight delivery never showed after 5 missed scheduled appointments and 19 days of waiting for $3000 worth of fitness equipment. The depot manager, Joe, hung up on me after I asked him about why he lied to me about assurances my order would be delivered next day. These people just don't care about customer service or their jobs. The excuses were always the same i.e. "we loaded the pallet on to the wrong truck", or "the truck we loaded it on to didn't have a liftgate". And if you call the 1800 number for UPS Freight, you have to contend with mindless souls giving more excuses and reminders about checking tracking information online. I will be staying clear of this carrier at all costs next time. FedEx Freight have NEVER had any issues delivering to my address and always keep their appointments. I truly hope this facility goes out of business due to the lack of respect it shows it customers."
"UPS is the worst, but that’s no reflection of the guys in North Reading. UPS “customer service” screwed up my delivery after assuring me 3 times via phone everything was on schedule. I begrudgingly drove to the freight center in North Reading only to have the most pleasant encounter I’ve had with a vendor. They even helped me hand load my shipment into my car. 0 stars for UPS, 5 for the employees of the north reading freight center."
"I rated them one star because 0 stars is not an option. My delivery has been rescheduled 3 times now. It appears that the only way I can get my items is to pick them up because these folks cant seem to do the one thing people pay them a lot of money for. When I call I am told that delivery was attempted but no one was here. We are a business and have made it clear that we have staff here until 5 PM daily. We checked our camera system this morning for the dates and times noted in the tracking and apparently a drive by qualifies at a "Delivery Attempt" because that is all these idiots do."
"Nothing but the problems with this ups fright. Terrible service, damaged and missing items, can't deliver on time. Last time i took a day off and was waiting for my item to arrive and no body showed up and when i called to ask why it was not delivered they were lying that they came and there was no room to leave my item even though i can fit 8 cars on my driveway. Then they rescheduled for next week and no body showed up again. So i had to call again and they told me i have to pay 100$ extra if i want my item to be delivered again. Even though they never showed up before. What a scumbags. I would never use this company again if I had a choice. Finaly i got in touch with a seller and wanted to cancel my order so they probably payed them to have it delivered again and i got my item almost two weeks later."
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