Unishippers

"OK not bad"

"We used Unishippers for our business. Started off great then we noticed extra charges, on top of this they promised smooth damage claim handling prior to signing up. We ended up having 9 damage claims total with them. They failed to submit the damage claims none where resolved and we ended up having to replace customer orders. We had been using FedEx in the past and had zero issues shipping the same items that we shipped with UPS & unishippers. In a 60 day period we had over 11 damage claims with customers 9 turned in gave up on the rest. We use FedEx in 60 days we have maybe 1 or 3 ups in Tulsa is awful. Customer service went down hill we called and called got return calls back with promises damage claims would get the attention needed unishippers doesn’t care, We told our rep Tanner on May 29th that we would be filing a dispute if we didn’t hear from him. No response, So we filed a dispute since services where not rendered and pricing was deceptive. After that they pretended to care just to try and collect what they say our business owes. We told them we would be glad to work with them but they basically said we will just send this to legal and didn’t care they just wanted money and didn’t care about the amount of customers with damaged items . Can’t recommend them to any business owner customer service tells you what you want to hear and never follows through ."