Town Livery,

60 Island St Ste 112, Lawrence, MA 01840, United States

"Town Livery’s professionalism is exemplary, but what sets them apart is their commitment to inclusivity and diversity, with a significant representation of minority workers. It's impressive to see a company not only excel in their field but also champion diversity within their workforce. Highly recommended."

"Town Livery is one of those throw back companies that has a culture of excellence and exceptional service - it's hard to find these days - but they have proven to me and my family that it's what they are all about and they make each vacation or night on the town a bit more special, every time!"

"The service was impeccable! Our driver very courteous and helpful. He went out of his way to make sure the vehicle was set up specifically so I was able to work during the drive. I recommend Town Livery and will be using them every time I am in town. Thank you for an easy work trip!"

"Far exceeded expectations. Highly recommend for high profile clients. This company provides your own personal lifestyle luxury specialist. Can’t say enough great things. Very impressed and will use their services going forward."

"BEWARE!!! With a 5 star rating I expected a simple straight forward transaction. Instead, Town Livery took my money and GHOSTED my attempts to redeem pre-paid airport transportation for two seperate qualifying/conforming rides through groupon..... *Airport* rides Town Livery employee? owner? manager? Mr Valdez, confirmed availability for both dates but would not honor the Groupons???? (!!!!!) He claimed I couldn't use the Groupon for an airport pick up despite my purchasing exactly that. I sent him a copy of my Groupon to clear that up for him since he required an additional $139 for a 100% prepaid ride. Folks that over 100% more than my valid groupon. Misunderstanding , or, switch and bait? No response. Mr Valdez not knowing what I bought isn't the problem. Not responding, and not honoring pre-paid rides, not refunding, not scheduling, not confirming, and leaving us in the lurch to secure airport transportation right before a trip , is the complaint. Bad business. I've gotten no response. No one has responded. At all. Reliability and confidence is important to me for an airport ride. 0 stars at this point. Evidently Town Livery is renaiging on my purchase, keeping my money and hasnt responded to phone calls emails, or their email contact page . Of course Im trying to reach them! My trip is 1 day away and Im forced to scramble for transportation I paid for weeks ago. Hey, Town Livery, Im so disappointed . Don't be jerks. Don't sell groupons you don't intend to honor. Don't take people's money like this. You're not selling pizza. You sell reliability and transportation. I paid for both and got neither. Town Livery will you make this right? , Or, issue a full refund? Til either, Town Livery earns this zero star review. I can accept that Town Livery doesn't appear to want/need my business and patronage. Fine. Refund my money. I'm happy to update/ change this review, if and when, my experience with Town Livery changes from this status . (4/14/2019)"