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Ambassador Brattle Cab
180 Fawcett Street, Cambridge, Massachusetts, United States
About the Ambassador Brattle Cab
Ambassador Brattle Cab is a prestigious institution located at 180 Fawcett Street in Cambridge, Massachusetts. Known for its exceptional service and luxurious fleet of vehicles, Ambassador Brattle Cab is the go-to choice for discerning clients in need of reliable transportation. Whether you require a ride to the airport, a special event, or simply want to travel in style, Ambassador Brattle Cab is committed to providing a top-notch experience. With a team of professional and courteous drivers, as well as a commitment to punctuality and safety, Ambassador Brattle Cab sets the standard for excellence in the transportation industry. Experience the difference for yourself by booking a ride with Ambassador Brattle Cab today.
Reviews of Ambassador Brattle Cab
"I used this company for years and never had an issue. On Friday, I ordered a cab at 2:15 and was told it would arrive in ten minutes. After twenty minutes I called and was told the cab was held up in traffic. Ten minutes later I called and was told the cab was nearby. Ten minutes later, still no cab. I finally got picked up fifty minutes after I called. The driver told me he came from Boston to Cambridge to pick me up. He was originally called to pick me up, but the dispatcher rerouted him. The driver asked the dispatcher to get another cab for me. He failed to do so. This is terrible service, with somebody lying. I will never use this cab company again."
"Would give a zero star if I can. The trip fair was 7.8 Dollars but I was informed only at destination that the company takes credit card with amount over 10 dollars. The driver screamed at me to pay for 10 dollars using my credit card, which is >20% tip. Since I do not have any cash with me, I agreed to charge my card for 10 dollars, only to find out the driver charged 110 dollars. Fortunately I was able to recover the charge by calling the credit card company. Will warn anyone who is going to take taxi with this specific company."
"Extremely unprofessional and horrible treatment of employees. Had a very nice driver last night who was "punished" by the radio service he pays $80 weekly for. I heard a conversation between him and the radio service. They yelled at him for not picking up a fare that he waited 20 minutes for and never showed. To spite him, they turned off his radio service and credit card machine. Both the cab driver and myself called the radio service to turn the credit card machine on at the end of my ride because that's all I had to pay with. The radio service employee told me himself that he turned it off because the cab driver didn't pick up his last fare. I asked him to turn it on for my ride, and he told me to "just walk away from him, don't pay." After some more conversation, he happily put us both on hold and ignored our calls, thereby screwing over my driver's whole night and source of livelihood. My cab driver offered to just let me go without paying because he felt bad for the trouble. I refused to do that and we drove to an ATM. I am appalled at the utter lack of respect for the employee, and utter childishness and unprofessionalism of this employee whom I hope is fired for this disgusting behavior. He is merely a service, not a boss to these cab drivers."
"What a joke! This cab company sucks. The check engine light was on the entire time during our ride. The cab could not drive above 40 mph on the highway and shook our entire trip. When I called to complain, the person on the other end who would not tell me his name... "dispatch" hung up on me 3 times. I highly recommend NOTusing this cab company. Please do yourself a favor and choose someone else."
"My friends and I call this cab company every time we want to get to Downtown Boston or get home from Downtown Boston. We have had a couple different drivers and some of the same drivers and every time they are accommodating. They call us ahead of time to let us know when they are out front and double check to see if it is our group that called the cabs so other people can't take our car late at night! No complaints here!"
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