B & R Transportation, Inc. 303 Coggeshall Street, New Bedford, MA 02746

"Owner of this company is the rudest person I have ever worked for, rude to employees and even rude to the consumers that the state pays her to transport.so rude and unprofessional that she cant even keep a dispatcher,makes you work just about 12 hour days with no appreciation. Wouldn't recommend this company to transport an animal let alone a person"

"This is one of the worst medical transportation service I have ever encountered, I use medical transportation at least 3x a week and have used them all and this one by far is the worst 1st time I got them I was late for my appointment, 2nd time I waited almost an hour for return pick up 3rd time I was never picked up for an appointment and appointment was cancelled due to they not coming on time. The van smells like smoke is dirty and twice it was full of drivers family also dispatcher is extremely rude and hangs up on you then doesn't answer the phone. I would recommend not using them"

"Sometimes trying to support local businesses does not work out. Hired this company to for pick up and drop off to Logan Airport in Boston for recent vacation. Drop-off to airport went smoothly, though driver needs to learn boundaries and what type of small talk is appropriate. He spent the ride telling us about all of the bad things that happened to him, deaths of family & friends, and issues he has. Not something people want to hear at 4am while heading on vacation, especially with a 5 year old present! The pick-up at Logan is where the issues happened, because WE WERE NEVER PICKED UP AND LEFT STRANDED! Driver was supposed to be there for 6:30am, confirmed upon our departure when he dropped us off. The dates/times and flight info was confirmed with B&R upon hiring them. Someone from office called us day before to confirm again, and my mother called back and left a message re-confirming and giving all of our flight details. At 6:30 we called to check to se where driver was, and he told us traffic was bad, but he would be there shortly. About 20 min go by, so we call again, no answer, leave a message for him to call us. Maybe 25 minutes later we call B&R who rudely tells us that we did not confirm time with them so no one was coming and we "need to find another way home!" This infuriated us, especially after a long flight and being with a small child. We ended up having to rent a car to get home. Very deceitful and rude practice. Beware! Should have known better when we were told they do no email or have confirmation numbers or messages and accept cash only due to no card machine. Never again!"

"Great experience vans are always clean. Fares are great to much less then a taxi. I don't even ride with blue bird. Strongly recommend this company."