Brighton Carpet Care
415 Washington Street, Boston, Massachusetts, United States
About the Brighton Carpet Care
Brighton Carpet Care is a reputable laundry institution located at 415 Washington Street in Boston, Massachusetts, United States. We specialize in providing top-quality carpet cleaning services to residential and commercial customers. Our team of experienced professionals uses state-of-the-art equipment and eco-friendly cleaning solutions to ensure your carpets are thoroughly cleaned and refreshed. Whether you need a one-time deep cleaning or regular maintenance, Brighton Carpet Care is here to help. Trust us to keep your carpets looking their best and free from dirt, stains, and odors. Contact us today to schedule an appointment.
Photos of Brighton Carpet Care
415 Washington St, Boston, MA 02135, United States
Opening hours of Brighton Carpet Care
Monday:
08:30 - 21:00
Tuesday:
08:30 - 21:00
Wednesday:
08:30 - 21:00
Thursday:
08:30 - 21:00
Friday:
08:30 - 21:00
Saturday:
08:30 - 21:00
Sunday:
08:30 - 21:00
Reviews of Brighton Carpet Care
"I'm grateful. It meant a lot because my dad was visiting and the property looks brand new."
"This firm offers very effective carpet cleaning services and has excellent workers! Yesterday, they cleaned ours, and we couldn't be happier with the outcome! I wholeheartedly endorse! Many thanks for the wonderful service!"
"Very evidently knowledgeable, trustworthy, and reasonable in pricing! It is truly my fortune to have discovered Brighton Carpet Care, a trustworthy business. They do in fact offer top-notch cleaning services and qualified personnel. Without a doubt, I would suggest this business to everyone."
"I had an appointment for carpet cleaning between 11am-1pm. When nobody had turned up by 2pm I called them and spoke to someone who said she’d call me back. When that call never came, I called again at 3.30pm and spoke to somebody else who said he’d call me back ‘within 5 minutes’ but that call also never came. I stayed off work so I could be home for this appointment and I also moved all our furniture around to prepare for it, while 7 months pregnant, just for nobody to show and nobody to even bother giving me an explanation. If you’re going to book this company based off the reviews then do what I didn’t do and pay attention to the fact that all the glowing reviews come from 3 months ago and seemingly are posted by people who only give 5 star reviews to other similar companies around the exact same time… some of them even being other carpet cleaning companies."
"The photo here is surprisingly after our “deep cleaning” service. Yup, after the deep cleaning that cost us $$$. Yes we got ripped off and this place is surprisingly nonsensical! We were originally told there would be two people for the cleaning and would take around 40 mins. We had one, really rude, with no respect or professionalism, person came. The guy asked what service we want and when we were told there are two types “steam” and “deep” and that quote for deep clean was a double of steam. After we realized how big the price difference is we wanted to get just a regular cleaning done. The guy just “rejected” to do the service we asked for and went ahead with deep cleaning b/c of whatever the machine he brought already. And.. was done in just about 20mins of just driving around the machine like you would vacuum. There was no spot cleaning and we weren’t able to tell the difference. Even worse was the person’s attitude. We weren’t expecting a great customer service really, but not this. The guy threatened us that he will leave if we don’t let him use the sink for filling in the water. We did explain that the sink water flow is really slow and it would simply take too long to fill the bucket. But the guy said he doesn’t want to hold the hose using bathroom without even taking a good close look at it. Later he tried the kitchen sink, came to a realization, and went back to using the bathroom one. (So stubborn!) Maybe we should’ve just let him leave at that point but we needed this service done so calmed him down. He also mentioned these things like multiple times at us “don’t make my job hard”, “it’s Friday so give me money and don’t play the game” when we saw the result isn’t even close to what we were expecting. There was no logical explanation we could take or any effort in trying his best to get the job done. If you don’t want to work, just be honest and just don’t! If we knew this was what we were signing up for, we wouldn’t have hired you either. Don’t make everyone waste their time and money."
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