The UPS Store

"Easy to commute to and no hazards for getting into the store. The other UPS store I go to has stairs and you need to park your vehicle on a steep incline which is inconvenient."

"Edit: I believe the owners response below says it all. His employee yesterday was rude and has been rude in the past. Busy or not. Handling themselves under pressure is part of working retail. With only one other customer in the store they were not busy! Rude yes, snippy yes, busy no. Cool that there’s a UPS drop off. Not cool when every single time I go in there’s attitude. Scan my bar code and be done with it. Stop being argumentative and for the love of god stop asking your elderly customers twenty questions to drop off items! No matter when I go in you have a crazy Karen working the front who has zero clue how to do the job! I’ll stick with driving to Dover NH or over to Sanford (where they’re not even technically a return drop off via barcode but somehow they can figure it out!!) At least they’ve hired competent people and are friendly."

"Every time I come in here I get the same incredibly rude chick who can't figure out how to return a simple package. If you need the UPS store just go to staples or Dover, ignore this place."

"Judging from these reviews, I guess I shouldn't take the rude behavior of the woman who does the notarizing personally. She needs customer service training big time. This wasn't the first episode with her. Definitely will go out of my way to not ever go to that store in the future! Reply to owner's response: I apologized to the notary for being late due to traffic she did not acknowledge by even looking up or even a grunt. She was very gruff throughout the few questions (No biggie, that's her personality). Upon finishing up I said thank you - again not any response whatsoever -instead she turned her back and ignored me to ask the other (polite person) what her register code was. I said "Have a nice day" as I turned to leave - yup, you guessed it - Not any acknowledgement at all! I call that rude, very rude! Rather than being so defensive as seen in the many other reviews similar to mine your time would be better spent with a little customer service training for this employee."

"I made a google account just to leave appreciation for this business. This place does not deserve the rating that they currently have! I have used this store consistently for amazon returns and some rare shipments to family. They have always given nothing short of exceptional customer service. I come late in the day after work or at my lunch hour, and Kaylee and Darren (I hope these are correct) always have a smile on their face and are happy to address any questions or concerns. I have been in and out in minutes but have also been in a line of many people and they treat every customer like a friend no matter the circumstances, with impressive multitasking. In a time where business can be inundated with short staff and with more on their plate than expected, I can’t say how much I appreciate their willingness to give customers a pleasant experience!"