The UPS Store

"Extremely courteous! Needed a Notary on a Sunday. The only UPS store open on Sunday! So great to take care of shipping on a weekend. Staff is very friendly a so helpful! They put customers first!"

"The three customer service reps Genesis, Joseph and Lee were among some of the finest I've experienced in quite some time. Amazon made it a challenge and these three took the pain out of the whole ordeal. Great representatives for any company."

"This UPS store has the best customer service. It’s hard to find a sense of humor in such a high-stress, busy environment when people don’t necessarily know all the “rules” of returns. They have a smile and a personality and do a great job!"

"I came here to drop off a package that needed to be returned to a retailer. I had a prepaid label and explained that to the cashier. She said I needed to pay almost $3 for her to print the label, I explained that it was already prepaid. She looked me up and down, and proceeded to condescendingly tell me “Staples across the way only charges 75 cents if that’s more in your budget.” I asked her to not condescend me, that it wasn’t a budget issue and I was simply confused why I had to pay to print a prepaid label. She began to yell at me, and so I let her know we could move on, that I would pay for the printed label. I emailed her the label. She then mispronounced my name, and I gently corrected her. She began to yell again and said I was being rude. I explained that correcting her on the pronunciation of my name was not rude. I let her know that she was coming off as racist. She began to yell even more and when I asked for her name to follow up with management, she said Genesis Rodriguez. She then said, “Yeah, Rodriguez, try that for racism.” I had to explain to her that having a last name did not absolve her from her racism and wished her a nicer day. All I wanted to do was drop off a package, I was not expecting the errand to include a side of awful attitude and racism. This employee represents UPS, and I cannot believe that UPS allows this type of customer mistreatment from it’s employees."

"I had purchased an antique train in MA and a friend helped pick it up and bring it to this UPS location to pack and ship to me. I was nervous about it being packaged well and this UPS office did a FANTASTIC job. Hard to tell from the photos but each item was individually wrapped and completely surrounded by packing material to avoid any damage. Highly recommend!"